Calibration Service Technician - Field Based - Midlands

When you join TT, you join our global community of visionaries, creators, and achievers dedicated to solving technology challenges for a sustainable world. We are a global manufacturer with a passion for engineering advanced electronics that benefit our planet and people for future generations. We are committed to having a positive impact on the world through a culture built around safety, transparency, collaboration, and positive relationships. Our teams are fuelled by performance and expertise, leading the charge in innovation, efficiency and delivering world-class customer service.

TT Electronics, Sheffield, products include sensors, thermocouples, thermometers, transducers, transmitters, flowmeters and controllers and a team of field-based engineers provide a full calibration, maintenance and repair service throughout the UK.

Role Overview and Responsibilities

Joining our team as a Calibration Technician, you’ll be required to provide a safe, proactive, flexible and comprehensive service, to support our customers in maintaining instrumentation and systems across electrical, flow, pressure and temperature parameters of work.

Key Responsibilities

• Communicating with customers, Service & engineers via telephone/email/direct contact.
• Liaising with Sales to organise quotations for contracts, new equipment, replacement.
• Managing, organising, and updating certificate data using database applications (IndySoft, SalesForce and Epicor).
• Calibrating internal reference equipment and customers’ instruments to UKAS and/or traceable standards.
• Ensuring that all reference standards are fit for purpose and are within calibration at the time of use.
• Producing Coil Calibration Certificates of Conformity for the Production Department.
• Ensuring that turnaround times are met within the Calibration Services Department.
• Highlighting any problems in the on-site calibration department to Laboratory Manager/Supervisor.
• Always maintaining a high level of housekeeping (5S) in the department.
• Adhering to stated policies and procedures relating to health and safety and quality management.
• Providing technical assistance to the Sales & Administration departments.
• Participating in meetings, conferences, and project team activities.

What We Look For

• A minimum of three main areas of expertise within the Parameters Temperature / Electrical / Flow or Pressure.
• An understanding of the safety aspects of processes and materials in the above areas.
• Effective verbal and written communication skills.
• Effective relationship/team working skills.
• A good understanding of quality specification requirements.
• A general understanding of continuous improvements and lean principles.
• A good understanding of ISO17025:2017 (UKAS) and the aerospace specification AMS2750F.
• Good analytical, problem solving and decision-making skills.
• Proactive approach to work activities.
• Excellent attention to detail.
• Excellent time management skills.
• Ability to maintain accurate records and prepare reports.
• Ability to make rational decisions under pressure.

Additional Desired Skills

• Knowledge of IndySoft, SalesForce and Epicor (or similar ERP system).

Note: This role is field based and will involve travel (>50% of the time) within the Midlands area.

What We Offer You

• Opportunity to develop experience needed to explore and progress to more senior leadership roles within TT Electronics, Sheffield, or the wider group.
• Company car.
• Enhanced pension contributions.
• Employee assistance programme.
• Site incentive plan.
• Discounted online and high street shopping and lifestyle vouchers.
• Cycle to Work Scheme.
• Discounted RAC membership.
• Discounted Gym membership.
• 5 weeks (in hours) annual leave plus bank holidays.
• A supportive and friendly working environment with a focus on wellbeing and sustainability.

TT Electronics are committed to Equality, Diversity and Inclusion and actively encourage applications from under-represented groups. Please note that many roles at TT Electronics are subject to both security and export control restrictions which means that limitations relating to nationality may apply. As a minimum and after offer stage, all successful candidates must achieve Baseline Personnel Security Standard (BPSS). TT Electronics is unable to sponsor work visas for this role. We hold Health and Safety in the highest regard at TT, with the wellbeing of our employees our top priority. Any successful candidate will be required to successfully pass a pre-employment Drug and Alcohol Screening.