At a Glance
- Tasks: Drive sales growth and customer satisfaction by managing the entire sales process.
- Company: Join a global manufacturer dedicated to engineering solutions for a sustainable future.
- Benefits: Enjoy enhanced pension, healthcare cashback, gym discounts, and more!
- Other info: Supportive environment focused on wellbeing and career development.
- Why this job: Be the key link between customers and innovation, making a real impact.
- Qualifications: Experience in sales, strong communication skills, and a detail-oriented mindset.
The predicted salary is between 35000 - 45000 € per year.
Company Overview
COME JOIN OUR JOURNEY! When you join TT, you join our global community of visionaries, creators, and achievers dedicated to engineering and manufacturing electronic solutions enabling a safer, healthier and more sustainable world. Simply put, we are a global manufacturer with a passion for engineering advanced electronics that benefit our planet and people for future generations. We are committed to having a positive impact on the world through a culture built around safety, transparency, collaboration, and positive relationships. Our teams are fuelled by performance and expertise, leading the charge in innovation, efficiency and delivering world‑class customer service. Be part of the journey.
Role Overview And Responsibilities
At TT Electronics, Abercynon, we are hiring for a Sales Account Manager to join our team. The role of the Sales Account Manager is to drive order intake, revenue growth, and customer satisfaction by owning the end‑to‑end sales desk process, converting enquiries into orders, accelerating response times and ensuring seamless execution across internal functions. The role acts as the commercial hub between customer, engineering and operations, ensuring fast, accurate and competitive responses.
Key Responsibilities
- Commercial Ownership
- Own and manage customer enquiries from receipt through to delivery.
- Convert enquiries into orders through proactive follow‑up and commercial awareness.
- Ensure pricing, lead times and terms align with margin expectations.
- Identify upsell and cross‑sell opportunities.
- Customer Interface
- Act as the primary point of contact for assigned customers.
- Deliver fast, accurate and professional responses to all enquiries.
- Build strong working relationships with customers to support repeat business.
- Communicate proactively on delivery status, risks and solutions.
- Quotation & Order Management
- Prepare and issue accurate quotations.
- Enter and manage orders.
- Actively chase quotation feedback and order placement.
- Internal Coordination
- Work closely with Engineering, Operations and Supply Chain to ensure alignment between customer expectations and operational capability.
- Escalate risks early and propose solutions.
- Delivery & Execution Focus
- Monitor order progress and ensure on‑time delivery performance.
- Proactively manage delays and communicate recovery plans.
- Support resolution of customer issues quickly and effectively.
- Pipeline & Opportunity Development
- Support Business Development Managers with opportunity tracking, customer intelligence and follow‑ups.
- Identify new business opportunities through customer interaction.
- Continuous Improvement
- Drive improvements in response times, quote conversion rates and customer experience.
- Challenge inefficiencies in current processes and propose solutions.
- Contribute to sales desk KPI’s and performance tracking.
Qualifications, Skills And Attributes
- Experience in manufacturing/engineering sales environment.
- Strong commercial awareness (pricing, margin and negotiation).
- Ability to manage multiple priorities.
- Excellent communication and stakeholder management.
- High attention to detail and ownership mindset.
- Comfortable working cross‑functionally.
- Systems proficiency (ERP, Excel, Outlook).
What We Offer
- Enhanced pension contributions
- Healthcare cashback plan
- Employee assistance programme
- Free Fruit Tuesdays
- Sharesave Site incentive plan
- Financial wellbeing benefit
- Discounted online and high street shopping and lifestyle vouchers
- Cycle to Work Scheme
- Discounted RAC membership
- Discounted Gym membership
- Specsavers vouchers
- 183.75 hours annual leave plus bank holidays
- A supportive and friendly working environment with a focus on wellbeing and sustainability
Employment Equity
TT Electronics are committed to Equality, Diversity and Inclusion and actively encourage applications from under‑represented groups. TT Electronics does not accept any unsolicited CVs from third parties. Any CVs submitted by a third party for this or any other position will not be subject to any recruitment fees if hired.
Employment Conditions
Successful candidates will be required to achieve Baseline Personnel Security Standard (BPSS) and pass pre and during employment drug and alcohol testing. TT Electronics is unable to sponsor work visas for this role.
Sales Account Manager in Abercynon employer: TT Electronics plc
At TT Electronics in Abercynon, we pride ourselves on being an exceptional employer that fosters a culture of safety, collaboration, and innovation. Our commitment to employee wellbeing is reflected in our comprehensive benefits package, including enhanced pension contributions, healthcare cashback plans, and a supportive work environment that prioritises personal and professional growth. Join us to be part of a global community dedicated to making a positive impact on the world through advanced electronic solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Account Manager in Abercynon
✨Tip Number 1
Get to know the company inside out! Research TT Electronics and understand their mission, values, and products. This will help you tailor your conversations and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common sales scenarios. Think about how you would handle customer enquiries, upselling, and managing multiple priorities. The more prepared you are, the more confident you'll feel!
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Sales Account Manager in Abercynon
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about joining our team and contributing to our mission of creating a safer, healthier world.
Tailor Your CV:Make sure to customise your CV to highlight your experience in manufacturing or engineering sales. We love seeing how your skills align with what we’re looking for, so don’t be shy about showcasing your commercial awareness and stakeholder management abilities!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot. This will help us quickly see why you’d be a great fit for the Sales Account Manager role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at TT Electronics plc
✨Know Your Stuff
Before the interview, make sure you understand TT Electronics' mission and values. Familiarise yourself with their products and how they contribute to a safer and more sustainable world. This will show your genuine interest in the company and help you connect your experience to their goals.
✨Showcase Your Sales Skills
Prepare specific examples from your past experiences that highlight your sales achievements, especially in a manufacturing or engineering context. Be ready to discuss how you've converted enquiries into orders and managed customer relationships effectively.
✨Ask Smart Questions
During the interview, ask insightful questions about the role and the team dynamics. Inquire about how the Sales Account Manager collaborates with engineering and operations, as well as what challenges they face. This demonstrates your proactive mindset and eagerness to contribute.
✨Be Ready for Role-Play
Expect some role-play scenarios where you might need to demonstrate your customer interaction skills. Practice handling common sales situations, such as responding to a difficult customer or negotiating pricing. This will help you feel more confident and prepared.
