At a Glance
- Tasks: Drive sales growth and customer satisfaction by managing enquiries and orders.
- Company: Join a global manufacturer dedicated to engineering sustainable electronic solutions.
- Benefits: Enjoy enhanced pension, healthcare cashback, gym discounts, and more.
- Other info: Supportive environment focused on wellbeing and career development.
- Why this job: Be part of a team making a positive impact on the world through innovation.
- Qualifications: Experience in manufacturing sales and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Company Overview
COME JOIN OUR JOURNEY! When you join TT, you join our global community of visionaries, creators, and achievers dedicated to engineering and manufacturing electronic solutions enabling a safer, healthier and more sustainable world. Simply put, we are a global manufacturer with a passion for engineering advanced electronics that benefit our planet and people for future generations. We are committed to having a positive impact on the world through a culture built around safety, transparency, collaboration, and positive relationships. Our teams are fuelled by performance and expertise, leading the charge in innovation, efficiency and delivering world‑class customer service. Be part of the journey.
Role Overview And Responsibilities
At TT Electronics, Abercynon, we are hiring for a Sales Account Manager to join our team. The role of the Sales Account Manager is to drive order intake, revenue growth, and customer satisfaction by owning the end‑to‑end sales desk process, converting enquiries into orders, accelerating response times and ensuring seamless execution across internal functions. The role acts as the commercial hub between customer, engineering and operations, ensuring fast, accurate and competitive responses.
Key Responsibilities
- Commercial Ownership
- Own and manage customer enquiries from receipt through to delivery.
- Convert enquiries into orders through proactive follow‑up and commercial awareness.
- Ensure pricing, lead times and terms align with margin expectations.
- Identify upsell and cross‑sell opportunities.
- Customer Interface
- Act as the primary point of contact for assigned customers.
- Deliver fast, accurate and professional responses to all enquiries.
- Build strong working relationships with customers to support repeat business.
- Communicate proactively on delivery status, risks and solutions.
- Quotation & Order Management
- Prepare and issue accurate quotations.
- Enter and manage orders.
- Actively chase quotation feedback and order placement.
- Internal Coordination
- Work closely with Engineering, Operations and Supply Chain to ensure alignment between customer expectations and operational capability.
- Escalate risks early and propose solutions.
- Delivery & Execution Focus
- Monitor order progress and ensure on‑time delivery performance.
- Proactively manage delays and communicate recovery plans.
- Support resolution of customer issues quickly and effectively.
- Pipeline & Opportunity Development
- Support Business Development Managers with opportunity tracking, customer intelligence and follow‑ups.
- Identify new business opportunities through customer interaction.
- Continuous Improvement
- Drive improvements in response times, quote conversion rates and customer experience.
- Challenge inefficiencies in current processes and propose solutions.
- Contribute to sales desk KPI’s and performance tracking.
Qualifications, Skills And Attributes
- Experience in manufacturing/engineering sales environment.
- Strong commercial awareness (pricing, margin and negotiation).
- Ability to manage multiple priorities.
- Excellent communication and stakeholder management.
- High attention to detail and ownership mindset.
- Comfortable working cross‑functionally.
- Systems proficiency (ERP, Excel, Outlook).
What We Offer
- Enhanced pension contributions
- Healthcare cashback plan
- Employee assistance programme
- Free Fruit Tuesdays
- Sharesave
- Site incentive plan
- Financial wellbeing benefit
- Discounted online and high street shopping and lifestyle vouchers
- Cycle to Work Scheme
- Discounted RAC membership
- Discounted Gym membership
- Specsavers vouchers
- 183.75 hours annual leave plus bank holidays
- A supportive and friendly working environment with a focus on wellbeing and sustainability
Employment Equity
TT Electronics are committed to Equality, Diversity and Inclusion and actively encourage applications from under‑represented groups. TT Electronics does not accept any unsolicited CVs from third parties. Any CVs submitted by a third party for this or any other position will not be subject to any recruitment fees if hired.
Employment Conditions
Successful candidates will be required to achieve Baseline Personnel Security Standard (BPSS) and pass pre and during employment drug and alcohol testing. TT Electronics is unable to sponsor work visas for this role.
Account Manager in Abercynon employer: TT Electronics plc
At TT Electronics in Abercynon, we pride ourselves on being an exceptional employer that fosters a culture of safety, collaboration, and innovation. Our commitment to employee wellbeing is reflected in our comprehensive benefits package, including enhanced pension contributions, healthcare cashback plans, and a supportive work environment that encourages personal and professional growth. Join us to be part of a global community dedicated to making a positive impact on the world through advanced electronic solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager in Abercynon
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to current employees at TT Electronics. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for those interviews! Research TT Electronics thoroughly—know their products, values, and recent news. This will not only help you answer questions but also show your genuine interest in being part of their journey.
✨Tip Number 3
Showcase your skills! When you get the chance, highlight your experience in manufacturing or engineering sales. Use specific examples to demonstrate how you’ve driven revenue growth or improved customer satisfaction in past roles.
✨Tip Number 4
Don’t forget to follow up! After an interview or networking event, send a quick thank-you email. It’s a great way to keep the conversation going and remind them of your enthusiasm for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Account Manager in Abercynon
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about joining our team and contributing to our mission of creating a safer, healthier world.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience in manufacturing or engineering sales. We love seeing how your skills align with our needs, so don’t be shy about showcasing your commercial awareness and customer relationship skills!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot. Use bullet points if it helps to break down information!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our journey!
How to prepare for a job interview at TT Electronics plc
✨Know the Company Inside Out
Before your interview, take some time to research TT Electronics. Understand their mission, values, and recent projects. This will not only help you answer questions more effectively but also show your genuine interest in being part of their journey.
✨Showcase Your Commercial Awareness
As an Account Manager, having strong commercial awareness is key. Be prepared to discuss how you've managed pricing, margins, and negotiations in past roles. Bring examples of how you've identified upsell or cross-sell opportunities to demonstrate your proactive approach.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to manage customer relationships. Think of specific scenarios where you've successfully handled customer enquiries or resolved issues quickly. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Emphasise Your Cross-Functional Collaboration Skills
TT Electronics values teamwork across departments. Be ready to share experiences where you've worked closely with engineering, operations, or supply chain teams. Highlight how you ensured alignment between customer expectations and operational capabilities to drive success.
