It’s an exciting period of change at TT Club & P&I Club. To ensure these changes improve experiences to our people, members and business, TT Club & P&I Club have mobilised a new joint internal Change & Transformation portfolio of work.
About The Team
The Change Delivery team is responsible for delivering strategic business and technology change that enables the organisation to achieve its objectives, improve operational effectiveness, enhance member experience, and meet regulatory requirements. Working closely with Product Owners, Business Analysts, Architects, Technology teams and business stakeholders, the team delivers complex initiatives using agile delivery approaches.
The team promotes collaboration, transparency, continuous improvement and value-driven delivery, ensuring that change is delivered efficiently while maintaining high standards of governance and quality.
What You Will Do: Type of Work
As a Transformation Manager, you will lead and support the delivery of business and technology transformation initiatives. You will work with business leaders, project teams and subject matter experts to define future-state operating models, improve business processes, deliver transformation initiatives and support organisational change. You will be responsible for managing workstreams and projects, coordinating stakeholders and ensuring successful delivery of agreed outcomes.
This role is suited to an individual who enjoys solving complex business challenges, working collaboratively across teams and delivering meaningful organisational change.
Responsibilities Of The Role
As a Manager in the Transformation Team, you will be expected to:
- Lead the delivery of business and technology transformation initiatives, ensuring successful outcomes aligned to strategic objectives.
- Manage transformation workstreams, plans, risks, issues, dependencies and budgets.
- Support the design and implementation of target operating models, business processes and service improvements.
- Facilitate workshops, analysis and stakeholder engagement activities to identify and deliver business improvements.
- Build strong relationships with business, technology and delivery stakeholders
- Provide governance, reporting and performance insights to support effective decision-making.
- Contribute to portfolio planning, prioritisation and benefits realisation activities.
- Support organisational change, business readiness and adoption activities to embed sustainable outcomes.
- Champion continuous improvement and transformation best practices
- Coach and support less experienced transformation and change professionals
The Knowledge, Experience And Qualifications You Need
- Experience delivering business transformation, strategic change or operational improvement initiatives.
- Strong project, programme or transformation delivery experience.
- Experience analysing business processes and developing practical improvement recommendations.
- Strong planning, organisational and problem-solving skills.
- Excellent stakeholder management and communication abilities.
- Experience managing risks, issues, dependencies and delivery plans.
- Strong presentation and reporting skills.
- Ability to work effectively across business and technology teams.
- Degree, professional qualification or equivalent practical experience.
- Experience working on large and complex consultancy assignments
The Knowledge, Experience And Qualifications That Will Help
- Experience within insurance, financial services or another regulated industry.
- Consulting, business analysis or operating model design experience.
- Knowledge of Agile, Waterfall or hybrid delivery methodologies.
- Experience supporting technology, digital, data or operating model transformation programmes.
- Understanding of change management and business readiness activities.
- Experience with portfolio management and governance processes.
- Professional qualifications such as Prince2, MSP, Agile, Scrum, Prosci or APMG Change Management.
What You'll Be Like
- A self-starter with ability to prioritise and manage own activities
- A structured and analytical thinker.
- Naturally curious and comfortable solving complex problems.
- A collaborative team player who builds strong relationships.
- Confident facilitating workshops and stakeholder discussions.
- Organised, proactive and delivery-focused.
- Comfortable working with ambiguity and competing priorities.
- A strong communicator who can simplify complex information.
- Empathetic and professional, with high EQ
- Commercially aware and focused on delivering business value.
- Adaptable, resilient and committed to continuous improvement.
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Transformation Manager in London employer: TT Club
TT Club is an exceptional employer located in the heart of London, offering a dynamic work culture that fosters collaboration and innovation. With a strong commitment to employee development, you will have access to comprehensive training programs and growth opportunities within the insurance sector. The company's focus on teamwork and support ensures that you can thrive while making a meaningful impact in the world of risk and cargo management.
