tsys is seeking a Junior Real Time Analyst to join our global payments operations team in the United Kingdom. You will monitor real-time performance, manage SLA queries in JIRA and optimise dialer usage to improve wait times and outcomes.
The role involves intraday and end-of-day reporting, maintaining wallboards, and spotting trends to suggest efficiency improvements. Strong Excel and communication skills are essential.
#J-18808-Ljbffr
Junior Real-Time Operations Analyst in Stockport employer: tsys
Global Payments is an exceptional employer that fosters a dynamic and inclusive work culture, empowering employees to make impactful decisions in the fast-paced payments technology landscape. With a strong focus on employee growth and development, team members have access to unparalleled learning opportunities and the chance to collaborate with some of the best minds in the industry. Join us in our EMEA office and be part of a global team that values innovation, teamwork, and excellence.
