At a Glance
- Tasks: Investigate fraud using advanced detection systems and support customers through calls.
- Company: Join TSYS Managed Services, a leader in customer-focused fraud prevention.
- Benefits: On-site training, competitive pay, and opportunities for career advancement.
- Other info: Dynamic role with a focus on teamwork and personal growth.
- Why this job: Make a difference by protecting customers and enhancing their experience.
- Qualifications: Strong customer service skills and ability to thrive in a fast-paced environment.
The predicted salary is between 27000 - 33000 £ per year.
TSYS Managed Services EMEA Limited is hiring Fraud Analysts for a contact centre role, focusing on using state-of-the-art fraud detection systems to assess customer accounts and determine the best outcomes for customers.
On-site training is provided, and a strong customer-service background is essential.
The role involves inbound and outbound calls, reporting, blocking compromised accounts, and handling replacement cards while maintaining excellent service standards in a fast-paced environment.
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Fraud Analyst — Customer-Focused Investigator employer: TSYS Managed Services EMEA Limited
FIS is an exceptional employer that prioritises employee growth and development, offering a dynamic work culture where innovation thrives. Located in the United Kingdom, our team enjoys a collaborative environment with opportunities for travel and hands-on experience in modernisation projects, ensuring that every employee can contribute to meaningful solutions while advancing their career.
Contact Details:
TSYS Managed Services EMEA Limited Recruitment Team
