At a Glance
- Tasks: Be the vital link between drivers, customers, and operations for smooth daily processes.
- Company: Join TST Group, where our operations team keeps goods moving and customers happy.
- Benefits: Real training opportunities, salary sacrifice pension scheme, and a supportive team environment.
- Other info: Dynamic environment with opportunities for career progression.
- Why this job: Make a real impact in a fast-paced role that values your attention to detail.
- Qualifications: Previous admin experience, strong organisational skills, and a commitment to great customer service.
The predicted salary is between 25000 - 30000 £ per year.
Why This Role? At TST Group, our operations team keeps goods moving and customers happy, and the Operations Administrator is right at the centre of it all. This is more than paperwork: you'll be the vital link between our drivers, our customers, and our operations team, making sure every day runs like clockwork. If you love structure, thrive on variety, and take pride in getting the details right, you'll fit right in.
What You'll Do:
- Process customer paperwork quickly and accurately; you're the engine behind smooth operations.
- Keep our operational systems and records sharp and up to date.
- Be the friendly, professional voice customers reach by phone and email.
- Brief and de-brief drivers, keeping everyone aligned on the day's priorities.
- Build and manage customer KPI reports that drive real decisions.
- Support daily operations and pitch in wherever the team needs you.
- Keep documentation complete, filed, and easy to find.
- Collaborate across teams to keep everything running seamlessly.
What You'll Bring:
- Essential:
- Previous administration experience.
- Strong organisational and communication skills.
- Sharp attention to detail and accuracy.
- A knack for juggling priorities and hitting deadlines.
- Confident with Microsoft Office, especially Excel, Word, and Outlook.
- A genuine commitment to great customer service.
- Desirable:
- Experience in an operations or logistics environment.
- A track record of producing KPI or performance reports.
What's In It For You:
- Real training and development opportunities to grow your career.
- Access to our Employee Benefits App.
- Salary Sacrifice Pension scheme.
- A supportive, fast-paced team where your work genuinely matters.
Ready to Join Us? Send your CV to and let's get moving.
Operations Administrator TLNT1_NI in Ballymena employer: TST Transport
At TST Group, we pride ourselves on being an exceptional employer, offering a dynamic work environment where every team member plays a crucial role in our operations. With a strong focus on employee development, we provide real training opportunities and a supportive culture that values your contributions, ensuring you can thrive in your career. Located in a fast-paced setting, our team enjoys a range of benefits including a salary sacrifice pension scheme and access to our Employee Benefits App, making TST Group a rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Administrator TLNT1_NI in Ballymena
✨Tip Number 1
Network like a pro! Reach out to people in the operations and logistics field on LinkedIn. A friendly message can go a long way, and you never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by practising common questions related to operations administration. Think about how your previous experience aligns with the role at TST Group, and be ready to share specific examples that showcase your skills.
✨Tip Number 3
Show off your organisational skills! During the interview, bring a portfolio of your past work, including any KPI reports or documentation you've managed. This will demonstrate your attention to detail and commitment to excellence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at TST Group.
We think you need these skills to ace Operations Administrator TLNT1_NI in Ballymena
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Operations Administrator role. Highlight your previous administration experience and any relevant skills that match what we're looking for, like your knack for organisation and attention to detail.
Showcase Your Communication Skills:Since you'll be the friendly voice our customers hear, it's important to demonstrate your communication skills in your application. Use clear and professional language, and don’t shy away from sharing examples of how you've provided great customer service in the past.
Highlight Your Tech Savvy:We're big on Microsoft Office, especially Excel, Word, and Outlook. Make sure to mention your proficiency with these tools in your application. If you have experience creating KPI reports or managing operational systems, definitely include that too!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy to do!
How to prepare for a job interview at TST Transport
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Operations Administrator role at TST Group. Familiarise yourself with the key responsibilities like processing customer paperwork and managing KPI reports. This will help you demonstrate how your skills align perfectly with what they’re looking for.
✨Show Off Your Organisational Skills
Since this role requires strong organisational abilities, be ready to share examples from your past experiences where you successfully managed multiple tasks or projects. Highlight how you kept everything on track and met deadlines, as this will resonate well with the interviewers.
✨Brush Up on Your Tech Skills
Make sure you're comfortable with Microsoft Office, especially Excel, Word, and Outlook. You might be asked about your experience with these tools, so consider preparing a few examples of how you've used them in previous roles to improve efficiency or accuracy.
✨Emphasise Customer Service Excellence
TST Group values great customer service, so be prepared to discuss how you've gone above and beyond for customers in the past. Share specific instances where your communication skills made a difference, whether it was through phone calls or emails, to show that you can be the friendly voice they need.
