At a Glance
- Tasks: Be the vital link in our operations, ensuring smooth processes and happy customers.
- Company: Join TST Group, where teamwork and efficiency drive success.
- Benefits: Real training, career growth, and a supportive team environment.
- Other info: Fast-paced environment with opportunities for personal and professional development.
- Why this job: Make a real impact by keeping operations running like clockwork.
- Qualifications: Previous admin experience, strong organisational skills, and attention to detail.
The predicted salary is between 25000 - 30000 £ per year.
At TST Group, our operations team keeps goods moving and customers happy and the Operations Administrator is right at the centre of it all. This is more than paperwork: you'll be the vital link between our drivers, our customers, and our operations team, making sure every day runs like clockwork. If you love structure, thrive on variety, and take pride in getting the details right, you'll fit right in.
What You'll Do
- Process customer paperwork quickly and accurately - you're the engine behind smooth operations
- Keep our operational systems and records sharp and up to date
- Be the friendly, professional voice customers reach by phone and email
- Brief and de-brief drivers, keeping everyone aligned on the day's priorities
- Build and manage customer KPI reports that drive real decisions
- Support daily operations and pitch in wherever the team needs you
- Keep documentation complete, filed, and easy to find
- Collaborate across teams to keep everything running seamlessly
What You'll Bring
- Essential
- Previous administration experience
- Strong organisational and communication skills
- Sharp attention to detail and accuracy
- A knack for juggling priorities and hitting deadlines
- Confident with Microsoft Office especially Excel, Word, and Outlook
- A genuine commitment to great customer service
- Desirable
- Experience in an operations or logistics environment
- A track record of producing KPI or performance reports
What's In It For You
- Real training and development opportunities to grow your career
- Access to our Employee Benefits App
- Salary Sacrifice Pension scheme
- A supportive, fast-paced team where your work genuinely matters
Ready to Join Us?
Operations Administrator employer: TST Group
At TST Group, we pride ourselves on being an excellent employer by fostering a supportive and dynamic work environment where every team member plays a crucial role in our operations. As an Operations Administrator, you'll benefit from real training and development opportunities, access to our Employee Benefits App, and a salary sacrifice pension scheme, all while working alongside a dedicated team that values your contributions and encourages your professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Administrator
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like TST Group and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at TST Group!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like TST Group keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Operations Administrator
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to TST Group:This is your chance to really connect with the team at TST Group. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at TST Group
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with TST Group.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show TST Group that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at TST Group. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
