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- Tasks: Provide top-notch customer care and manage maintenance requests for happy homeowners.
- Company: Leading housing developer in Leicester with a focus on customer satisfaction.
- Benefits: Salary of £38,000, plus a van, tools, and fuel card.
- Why this job: Join a team dedicated to making homes better and ensuring customer happiness.
- Qualifications: Experience in housing and strong customer service skills required.
- Other info: Great opportunity to grow in a supportive environment.
The predicted salary is between 38000 - 38000 £ per year.
A leading housing developer in Leicester is seeking an experienced Customer Care Coordinator to provide effective customer care services.
- Responsibilities include liaising with customers and contractors, managing maintenance requests, and ensuring high customer satisfaction.
Ideal candidates will have relevant housing experience and strong customer service skills.
The role offers a salary of £38,000 per annum, plus a van, tools, and fuel card.
Housing Customer Care Coordinator - Aftercare Lead in London employer: TSR
Contact Detail:
TSR Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Customer Care Coordinator - Aftercare Lead in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for Customer Care Coordinator roles and practice your responses. We want you to shine when discussing your experience and how you can boost customer satisfaction.
✨Tip Number 3
Show off your skills! If you’ve got relevant housing experience, make sure to highlight it in conversations with potential employers. Use specific examples of how you've managed maintenance requests or liaised with customers effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s a great way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who can help us deliver top-notch customer care.
We think you need these skills to ace Housing Customer Care Coordinator - Aftercare Lead in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant housing experience and customer service skills. We want to see how your background aligns with the role of a Customer Care Coordinator, so don’t hold back on showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Aftercare Lead position. We love seeing genuine enthusiasm, so let your personality come through while keeping it professional.
Showcase Your Communication Skills: As a Customer Care Coordinator, strong communication is key. In your application, highlight any experiences where you’ve successfully liaised with customers or contractors. We want to know how you handle maintenance requests and ensure customer satisfaction!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at TSR
✨Know Your Stuff
Make sure you brush up on your housing knowledge and customer care principles. Familiarise yourself with common maintenance issues and how to handle them, as well as the specific services the company offers. This will show that you're not just interested in the role but also understand the industry.
✨Showcase Your Communication Skills
As a Customer Care Coordinator, you'll need to communicate effectively with both customers and contractors. Prepare examples of how you've successfully managed customer queries or resolved conflicts in the past. This will demonstrate your ability to maintain high customer satisfaction.
✨Prepare Questions
Interviews are a two-way street! Think of insightful questions to ask about the company's approach to customer care and how they measure satisfaction. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
✨Dress the Part
Even though this is a customer-facing role, first impressions matter. Dress smartly and professionally for the interview. It reflects your seriousness about the position and sets a positive tone for the conversation.