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For Companies At a Glance
- Tasks: Visit clients and provide 1st and 2nd Line IT support.
- Company: Join a dynamic IT services company in the heart of London.
- Benefits: Enjoy flexible working options and a competitive salary up to £35,000.
- Why this job: Be part of a growing team that values innovation and client satisfaction.
- Qualifications: No specific qualifications required; just a passion for IT and problem-solving.
- Other info: Opportunity for growth and development in a collaborative environment.
The predicted salary is between 28000 - 42000 £ per year.
This role is to work for a Liverpool Street based IT services company, which is a merger of a Microsoft Sharepoint consultancy and a standard Managed Service Provider.
You will be doing client visits in the City and occasionally outside of London, doing a range of 1st and 2nd Line tasks while coordinating with Head Office.
Salary to £35,000, flexible according to experience.
Company: IT Managed Services
Location: City (office-based leading to some home working)
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MSP Field Engineer employer: TSR Select
Contact Detail:
TSR Select Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land MSP Field Engineer
✨Tip Number 1
Familiarise yourself with Microsoft SharePoint and Managed Services. Understanding these technologies will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of the company on platforms like LinkedIn. They can provide valuable insights about the company culture and expectations, which can be beneficial for your interview preparation.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully handled 1st and 2nd Line support tasks. Having specific examples ready will showcase your problem-solving skills and experience in a practical context.
✨Tip Number 4
Research the company’s recent projects or achievements. Being knowledgeable about their work will allow you to ask informed questions during the interview, showing that you are proactive and genuinely interested in joining their team.
We think you need these skills to ace MSP Field Engineer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of an MSP Field Engineer. Highlight your experience with 1st and 2nd Line support tasks, as well as any relevant client-facing roles.
Tailor Your CV: Make sure your CV reflects your skills and experiences that are most relevant to the position. Emphasise your technical expertise, particularly in Microsoft SharePoint and IT services, and include any certifications you may have.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you are interested in working for this specific IT services company and how your background aligns with their needs.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at TSR Select
✨Research the Company
Before your interview, take some time to learn about the company’s history, values, and services. Understanding their merger of a Microsoft SharePoint consultancy and a Managed Service Provider will help you tailor your responses and show genuine interest.
✨Prepare for Technical Questions
As an MSP Field Engineer, you’ll likely face technical questions related to 1st and 2nd Line support tasks. Brush up on common troubleshooting scenarios and be ready to discuss your previous experiences in similar roles.
✨Demonstrate Client Interaction Skills
Since the role involves client visits, be prepared to discuss how you handle client relationships. Share examples of how you've effectively communicated with clients and resolved their issues in the past.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your enthusiasm for the role. Inquire about the team structure, the types of clients they work with, or how they measure success in this position.
