At a Glance
- Tasks: Manage existing SMB client accounts and ensure their IT needs are met.
- Company: Award-winning IT Managed Service Provider with a strong reputation.
- Benefits: Competitive salary of £50,000 plus commission and career growth opportunities.
- Other info: Be part of a thriving company with over 170 staff and exciting projects.
- Why this job: Join a dynamic team and make a difference for diverse clients.
- Qualifications: Experience in account management and a passion for IT services.
The predicted salary is between 50000 - 50000 € per year.
ROLE – Technical Account Manager
COMPANY – Channel Awards IT Managed Services Provider of the Year 2025
SALARY – circa £50,000 plus commission
The opportunity is to join one of the UK’s premium IT Managed Service Providers, with 170+ staff and a £42m turnover. They specialise in public and private cloud, managed IT support and managed IT services, cybersecurity, and SharePoint, data and AI. Their customers range from SMBs to enterprise clients with several thousand users.
They are looking to recruit an Account Manager to manage a set of existing SMB clients. This is an account management role managing existing accounts only, not new business.
Technical Account Manager (Permanent) in London employer: TSR Select
As a leading IT Managed Service Provider, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee growth and development. With competitive salaries, commission opportunities, and a focus on innovation in cloud services and cybersecurity, we offer our team members the chance to thrive in a supportive environment while working with a diverse range of clients. Join us in our vibrant office, where collaboration and creativity are at the heart of everything we do.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Account Manager (Permanent) in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT sector and let them know you're on the hunt for a Technical Account Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your knowledge of cloud services, cybersecurity, and account management strategies. We want to show potential employers that we’re not just familiar with the tech, but that we can also manage client relationships like a champ!
✨Tip Number 3
Don’t forget to tailor your approach! When you apply through our website, make sure to highlight your experience with SMB clients and any relevant technical skills. This will help us stand out in a sea of applicants.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Let’s remind them why we’re the perfect fit for their team and how excited we are about the opportunity!
We think you need these skills to ace Technical Account Manager (Permanent) in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Technical Account Manager role. Highlight your experience in managing existing accounts and any relevant IT services knowledge.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re the perfect fit for this role. Share specific examples of how you've successfully managed client relationships and delivered value in previous positions.
Showcase Your Technical Skills:Since we’re in the IT Managed Services sector, it’s crucial to demonstrate your technical expertise. Mention any relevant certifications or experiences with cloud services, cybersecurity, or data management.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at TSR Select
✨Know Your Tech Inside Out
As a Technical Account Manager, you'll need to demonstrate a solid understanding of cloud services, cybersecurity, and IT support. Brush up on the latest trends and technologies in these areas so you can confidently discuss how they apply to the company's offerings.
✨Understand the Client Base
Familiarise yourself with the types of clients the company serves, especially SMBs. Think about their unique challenges and how the company's services can address them. This will show that you're not just interested in the role but also in the clients you'll be managing.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to manage client relationships. Prepare examples from your past experience where you've successfully handled client issues or improved service delivery. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Show Enthusiasm for the Company
Research the company’s achievements, like being named IT Managed Services Provider of the Year 2025. Express genuine enthusiasm for their work and culture during the interview. This will help you connect with the interviewers and demonstrate that you’re a good fit for their team.
