At a Glance
- Tasks: Manage existing SMB client accounts and ensure their IT needs are met.
- Company: Award-winning IT Managed Service Provider with a strong reputation.
- Benefits: Competitive salary of £50,000 plus commission and career growth opportunities.
- Other info: Be part of a thriving company with over 170 staff and exciting projects.
- Why this job: Join a dynamic team and make a difference for diverse clients.
- Qualifications: Experience in account management and a passion for IT services.
The predicted salary is between 50000 - 50000 € per year.
ROLE – Technical Account Manager
COMPANY – Channel Awards IT Managed Services Provider of the Year 2025
SALARY – circa £50,000 plus commission
The opportunity is to join one of the UK’s premium IT Managed Service Providers, with 170+ staff and a £42m turn-over. They specialise in public and private cloud, managed IT support and managed IT services, cybersecurity, and SharePoint, data and AI. Their customers range from SMBs to enterprise clients with several thousand users.
They are looking to recruit an Account Manager to manage a set of existing SMB clients. This is an account management role managing existing accounts only, not new business.
Account Technical Manager in London employer: TSR Select
Join a leading IT Managed Service Provider recognised as the Channel Awards IT Managed Services Provider of the Year 2025, where you will thrive in a dynamic work culture that values innovation and collaboration. With a focus on employee growth, we offer comprehensive training and development opportunities, ensuring you can advance your career while managing a diverse portfolio of SMB clients. Located in a vibrant area, our company provides a supportive environment that encourages work-life balance and rewards your contributions with competitive salaries and commission structures.
StudySmarter Expert Advice🤫
We think this is how you could land Account Technical Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT sector and let them know you're on the lookout for an Account Technical Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your knowledge of cloud services, cybersecurity, and account management strategies. We want you to shine when discussing how you can manage existing SMB accounts effectively!
✨Tip Number 3
Don’t forget to showcase your soft skills! As an Account Technical Manager, communication and relationship-building are key. Be ready to share examples of how you've successfully managed client relationships in the past.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Account Technical Manager in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Account Technical Manager role. Highlight your experience in managing existing accounts and any relevant technical skills that align with our services like cloud support or cybersecurity.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re the perfect fit for this role. Share specific examples of how you've successfully managed client relationships and delivered value in previous positions.
Showcase Your Technical Knowledge:Since we’re an IT Managed Service Provider, it’s crucial to demonstrate your understanding of the technologies we work with. Mention any relevant certifications or experiences that showcase your technical expertise.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at TSR Select
✨Know Your Tech Inside Out
As a Technical Account Manager, you'll need to demonstrate a solid understanding of cloud services, cybersecurity, and IT support. Brush up on the latest trends and technologies in these areas so you can confidently discuss how they apply to the company's offerings.
✨Understand the Client Base
Familiarise yourself with the types of SMB clients the company serves. Research their needs and challenges, and think about how you can add value to their accounts. This will show that you're not just interested in the role, but also in helping their clients succeed.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations with existing clients. Think through potential scenarios where you might need to resolve issues or improve client satisfaction. Having clear examples ready will help you stand out.
✨Showcase Your Communication Skills
As an Account Manager, communication is key. Be prepared to discuss how you build relationships with clients and manage expectations. Practice articulating your thoughts clearly and concisely, as this will reflect your ability to engage effectively with clients.