Company: Technology Services Business / Managed Service Provider
Salary: Up to £48,000 – Depending on experience
Role Overview
We are looking for a skilled IT Project Engineer to join a growing and well-established Managed Service Provider (MSP) in the West Midlands, with around 200 employees and an annual turnover of approximately £23 million.
This is a customer-facing role focused on delivering infrastructure, cloud and security projects from initial scoping through to implementation and handover. You’ll work closely with customers and internal technical teams to ensure projects are delivered to a high standard, on time and in line with agreed requirements.
Key Responsibilities:
- Project Delivery: Manage infrastructure, cloud and security projects from scoping through to completion.
- Technical: Design and implement solutions across Azure, M365, Windows Server, networking and security.
- Networking: Configure firewalls, VPNs, VLANs, wireless and networking solutions.
- Consultancy: Understand customer requirements and provide technical recommendations and solutions.
- Scoping: Support project planning, technical scoping and quotations alongside account managers.
- Security: Deliver solutions covering endpoint protection, patching, DLP, Cyber Essentials and vulnerability management.
- Documentation: Maintain technical documentation, network diagrams and project handover notes.
- Customer-Facing: Build strong customer relationships and act as a trusted technical advisor
Key Requirements:
- MSP experience in a project-focused technical role.
- Strong customer-facing communication and relationship-building skills.
- Ability to make sound technical recommendations that add value to customers.
- Strong understanding of modern IT, cloud, networking and security technologies.
- Self-motivated, organised and comfortable working in a fast-paced environment.
- Willingness to keep up with new technologies and service offerings.
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IT Project Engineer employer: TSR Select
As a leading IT Managed Services Provider based in the heart of London, we pride ourselves on fostering a supportive and collaborative work culture that prioritises employee well-being and growth. With a hybrid working model, our Customer Success Managers enjoy the flexibility of working from home while also benefiting from in-person collaboration in our vibrant office environment. We offer competitive salaries, commission bonuses, and opportunities for professional development, making us an excellent employer for those seeking a meaningful career in the creative agency sector.
