IT Account Manager

IT Account Manager

Full-Time 35000 - 40000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage client relationships and be their go-to contact for support.
  • Company: Join a dynamic IT MSP focused on innovative technology solutions.
  • Benefits: Enjoy a competitive salary, uncapped commission, and great perks.
  • Why this job: Be part of a collaborative team that drives customer success in tech.
  • Qualifications: No specific qualifications required; just bring your passion for IT!
  • Other info: This role is based in Borehamwood, perfect for local talent.

The predicted salary is between 35000 - 40000 £ per year.

Overview

Our client is an innovative provider of IoT, voice & data, cyber, IT, cloud and technology services. Their mission is to make the customers more productive, efficient, and leaner with scalable solutions that position them for success through their managed services solutions. This role is a 100% Account Manager position based in Borehamwood, working for a 30+ staff MSP.

Responsibilities

  • Managing the existing relationships/clients and being the point of customer contact.

Compensation

Salary is £35,000-40,000 plus uncapped commission and benefits.

Company

IT MSP – 30+ Staff – Cloud Company

Location

Borehamwood, Hertfordshire

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IT Account Manager employer: TSR Select

As an innovative IT Managed Service Provider based in Borehamwood, our client offers a dynamic work environment that fosters collaboration and creativity among its 30+ staff. Employees benefit from competitive salaries, uncapped commission, and a strong emphasis on professional development, ensuring that team members grow alongside the company. With a focus on cutting-edge technology solutions, this is an excellent opportunity for those looking to make a meaningful impact in the tech industry while enjoying a supportive and engaging workplace culture.
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Contact Detail:

TSR Select Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land IT Account Manager

✨Tip Number 1

Familiarise yourself with the latest trends in IoT, cloud services, and managed service providers (MSPs). This knowledge will not only help you understand the industry better but also allow you to engage in meaningful conversations during interviews.

✨Tip Number 2

Network with professionals in the IT and cloud services sector. Attend industry events or join relevant online forums to connect with potential colleagues or clients. Building these relationships can give you insights into the company culture and expectations.

✨Tip Number 3

Prepare to discuss your experience in managing client relationships. Think of specific examples where you've successfully resolved issues or improved client satisfaction, as this will demonstrate your capability as an Account Manager.

✨Tip Number 4

Research the company’s current clients and their case studies. Understanding their success stories will allow you to tailor your approach and show how you can contribute to maintaining and growing those relationships.

We think you need these skills to ace IT Account Manager

Client Relationship Management
Sales Skills
Technical Knowledge of IT Services
Communication Skills
Negotiation Skills
Problem-Solving Skills
Understanding of Cloud Solutions
Time Management
Customer Service Orientation
Ability to Work Independently
Team Collaboration
Adaptability to Change
Analytical Skills
Knowledge of IoT and Cybersecurity

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in account management, particularly in IT or technology services. Use keywords from the job description to demonstrate your fit for the role.

Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the company's mission and how your skills can help enhance customer productivity and efficiency. Mention specific examples of past successes in managing client relationships.

Showcase Relevant Skills: Emphasise skills that are crucial for an IT Account Manager, such as communication, problem-solving, and relationship management. Provide concrete examples of how you've successfully used these skills in previous roles.

Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at TSR Select

✨Know the Company Inside Out

Before your interview, make sure to research the company thoroughly. Understand their services, mission, and recent developments in the IoT and cloud sectors. This will show your genuine interest and help you tailor your responses.

✨Demonstrate Relationship Management Skills

As an IT Account Manager, you'll be managing client relationships. Prepare examples from your past experiences where you've successfully built and maintained client relationships, highlighting your communication and problem-solving skills.

✨Prepare for Scenario-Based Questions

Expect scenario-based questions that assess how you would handle specific situations with clients. Think of potential challenges you might face in this role and how you would address them effectively.

✨Showcase Your Technical Knowledge

Since the role involves technology services, be ready to discuss your technical knowledge related to IoT, cloud solutions, and managed services. This will demonstrate your capability to understand and communicate complex concepts to clients.

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