Location:
Haywards Heath / Hybrid
Description:
This opportunity is to join a Cloud Services Provider, run by Directors who have previously built up, and successfully run and sold MSP’s; and this is their new venture. They are really nice guys, with lots of industry experience and contacts, passionate about growing businesses and helping customers.
The business is 3 years old, already 16 people, producing £3.5m turnover, and on an upward growth trajectory. Their target market and current client base ranges from 20-3,000 users. They focus primarily on the M in SME (midmarket, several hundred users).
You will act as a senior technical lead for a portfolio of clients, combining hands‑on third‑line engineering with project delivery and technical consultancy.
Key responsibilities will include:
- Microsoft 365 & Azure: Designing, deploying, migrating and supporting Microsoft 365 and Azure environments.
- Identity & Security: Managing Entra ID, Conditional Access, Intune, Exchange Online security and tenant hardening.
- Infrastructure & Networking: Supporting Azure infrastructure, firewalls, VPNs, VLANs, wireless and multi‑site connectivity.
- Third-Line Support: Taking ownership of complex technical escalations and troubleshooting issues through to root cause.
- Project Delivery: Scoping, designing and delivering infrastructure projects, including Azure migrations, network changes and device replacement programmes.
- Client Consultancy: Acting as the senior technical contact for clients, leading technical meetings and developing infrastructure roadmaps.
- Automation: Using PowerShell to automate administration, configuration and reporting.
- Security & Backup: Working with Veeam, Azure Backup, security platforms and Cyber Essentials requirements.
- Pre-Sales: Supporting proposals, technical recommendations and identifying opportunities to improve client environments.
What We're Looking For:
- At least 5 years' experience in technical IT roles, including 2+ years at third-line or consultancy level within an MSP.
- Strong hands‑on Microsoft 365, Entra ID, Intune and Exchange Online experience.
- Practical Azure infrastructure experience, including virtual machines, storage, networking and backup.
- Good networking knowledge covering firewalls, VPNs, VLANs and wireless.
- Experience with backup solutions, ideally Veeam.
- PowerShell scripting experience.
- Proven experience scoping and delivering technical projects.
- Confident communicating with IT Managers, Heads of IT and senior stakeholders.
- A full UK driving licence and willingness to travel to client sites.
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Technical Consultant in Haywards Heath employer: TSR Select
As a leading IT Managed Services Provider based in the heart of London, we pride ourselves on fostering a supportive and collaborative work culture that prioritises employee well-being and growth. With a hybrid working model, our Customer Success Managers enjoy the flexibility of working from home while also benefiting from in-person collaboration in our vibrant office environment. We offer competitive salaries, commission bonuses, and opportunities for professional development, making us an excellent employer for those seeking a meaningful career in the creative agency sector.
