TSR Select is seeking a Customer Success Manager for a City-based IT Managed Services Provider. You will care for 20-30 existing clients under long-term support contracts, ensuring renewal success and service quality.
The role is hybrid: three days from home and two days in the London offices. You will oversee renewals, project quotes, licenses, and quarterly SLA reviews, acting as a trusted advisor on additional technologies.
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Customer Success Manager – IT MSP (Hybrid, London) employer: TSR Select
As a leading IT Managed Services Provider based in the heart of London, we pride ourselves on fostering a supportive and collaborative work culture that prioritises employee well-being and growth. With a hybrid working model, our Customer Success Managers enjoy the flexibility of working from home while also benefiting from in-person collaboration in our vibrant office environment. We offer competitive salaries, commission bonuses, and opportunities for professional development, making us an excellent employer for those seeking a meaningful career in the creative agency sector.
