At a Glance
- Tasks: Be the go-to person for client support and manage long-term relationships.
- Company: Join a leading IT Managed Services Provider focused on creative agencies.
- Benefits: Competitive salary, commission bonus, and hybrid working model.
- Other info: Supportive team culture with opportunities for growth and development.
- Why this job: Make a real difference by helping clients succeed with innovative tech solutions.
- Qualifications: Strong communication skills and experience in client management.
The predicted salary is between 45000 - 50000 £ per year.
Company – IT Managed Services Provider
Location – Hybrid; on average 3 days from home, 2 days in London offices
Salary – circa £45,000-50,000 basic plus commission bonus (circa £10k on top)
The opportunity is to join a leading City based IT Managed Services Provider – with a special focus on the creative agency sectors.
The role involves looking after 20-30 existing clients, all tied into long-term support/managed service contracts. Responsibilities include:
- Being the first point of contact for client issues
- Managing renewals and quotes for project work and hardware/licenses
- Performing quarterly SLA review meetings
- Acting as a trusted advisor regarding additional technologies
Really nice and supportive people who run and work in the company.
Customer Success Manager in City of London employer: TSR Select
As a leading IT Managed Services Provider based in the heart of London, we pride ourselves on fostering a supportive and collaborative work culture that prioritises employee well-being and growth. With a hybrid working model, our Customer Success Managers enjoy the flexibility of working from home while also benefiting from in-person collaboration in our vibrant office environment. We offer competitive salaries, commission bonuses, and opportunities for professional development, making us an excellent employer for those seeking a meaningful career in the creative agency sector.
