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- Tasks: Provide 1st and 2nd line IT support while visiting clients in the City.
- Company: Dynamic IT services company located in Liverpool Street.
- Benefits: Flexible salary up to £35,000, with hybrid working options.
- Why this job: Join a vibrant team and enhance your IT skills in a supportive environment.
- Qualifications: Experience in IT support and strong problem-solving abilities.
- Other info: Great opportunity for career growth and client interaction.
The predicted salary is between 21600 - 42000 £ per year.
An IT services company based in Liverpool Street is seeking candidates for a role that involves client visits primarily in the City, with some tasks extending outside of London. The position includes 1st and 2nd line support duties, working closely with the Head Office. The salary is flexible depending on experience, reaching up to £35,000. The role is mainly office-based, leading to opportunities for some home working.
City IT Field Engineer - 1st/2nd Line Support (Hybrid) employer: TSR Select
Contact Detail:
TSR Select Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land City IT Field Engineer - 1st/2nd Line Support (Hybrid)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local meetups, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and the role thoroughly. Be ready to discuss your experience with 1st and 2nd line support, and think of examples that showcase your problem-solving skills.
✨Tip Number 3
Show off your personality! When you get the chance to meet potential employers, let your enthusiasm shine through. They want to see that you’re not just a tech whiz but also a great fit for their team.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace City IT Field Engineer - 1st/2nd Line Support (Hybrid)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in 1st and 2nd line support. We want to see how your skills match the role, so don’t be shy about showcasing your tech know-how!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how you can contribute to our team. Keep it friendly and professional – we love a good personality!
Showcase Your Problem-Solving Skills: In the IT world, problem-solving is key. When describing your past experiences, focus on specific challenges you faced and how you resolved them. We want to see your thought process in action!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at TSR Select
✨Know Your Tech Inside Out
Make sure you brush up on your 1st and 2nd line support skills. Familiarise yourself with common issues and solutions, as well as the tools and software the company uses. Being able to demonstrate your technical knowledge will show them you're ready to hit the ground running.
✨Understand the Company Culture
Research the IT services company and its values. Knowing their approach to client service and how they operate can help you tailor your answers to fit their culture. This will also give you a chance to ask insightful questions during the interview.
✨Prepare for Client Interaction Scenarios
Since the role involves client visits, think about how you would handle various client scenarios. Prepare examples of how you've successfully resolved issues in the past, especially in face-to-face situations. This will highlight your communication skills and customer service experience.
✨Dress Smart, Even for Hybrid Roles
Even if the role is hybrid, it's important to make a good first impression. Dress smartly for the interview to convey professionalism. It shows that you take the opportunity seriously and are ready to represent the company well when visiting clients.
