Managed Service Provider in Basildon is seeking a 2nd/3rd Line Support Engineer to act as escalation point for complex IT issues. You will handle remote support and onsite visits as required, across MS 365, Azure, Intune, and firewall technologies.
You'll configure and maintain network gear, troubleshoot connectivity, VPNs, VoIP, and security, mentor apprentices, and ensure SLAs are met while delivering excellent customer service.
#J-18808-Ljbffr
Senior 2nd/3rd Line IT Support Engineer - Hybrid MSP in Basildon employer: TSR Select
As a leading IT Managed Services Provider based in the heart of London, we pride ourselves on fostering a supportive and collaborative work culture that prioritises employee well-being and growth. With a hybrid working model, our Customer Success Managers enjoy the flexibility of working from home while also benefiting from in-person collaboration in our vibrant office environment. We offer competitive salaries, commission bonuses, and opportunities for professional development, making us an excellent employer for those seeking a meaningful career in the creative agency sector.
