TSR Select in Basildon is seeking a 2nd/3rd Line Support Engineer to act as an escalation point for complex IT issues, providing remote support across customers.
You will handle Microsoft 365, Azure, Intune, and firewall technologies, configure networks, VPNs, and security, and mentor apprentices while delivering excellent customer service within SLAs. Hybrid role with travel to customer sites as required.
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MSP 2nd/3rd Line IT Support Engineer (Hybrid Basildon) employer: TSR Select
As a leading IT Managed Services Provider based in the heart of London, we pride ourselves on fostering a supportive and collaborative work culture that prioritises employee well-being and growth. With a hybrid working model, our Customer Success Managers enjoy the flexibility of working from home while also benefiting from in-person collaboration in our vibrant office environment. We offer competitive salaries, commission bonuses, and opportunities for professional development, making us an excellent employer for those seeking a meaningful career in the creative agency sector.
