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- Tasks: Join a dynamic team as a 3rd Line Engineer, tackling escalations and exciting projects.
- Company: Be part of a growing Managed Service Provider in Southend-on-Sea with a youthful vibe.
- Benefits: Enjoy a supportive environment focused on training, development, and competitive salary.
- Why this job: Work with cutting-edge technologies like Office 365 and Azure while growing your skills.
- Qualifications: Experience in IT support and a passion for technology are essential.
- Other info: This role requires an EU work permit.
The predicted salary is between 39000 - 46000 £ per year.
Social network you want to login/join with:
3rd Line Projects and Escalations, Essex
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Client:
Tsr Select
Location:
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
f89b74e54fd9
Job Views:
107
Posted:
01.08.2025
Expiry Date:
15.09.2025
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Job Description:
This company is based in Southend-on-Sea. They are a growing Managed Service Provider, with a young team offering the chance to work with interesting technology in an environment that is geared towards training and development.
They are looking for a 3rd Line Engineer to join the team due to continued expansion. The role will involve handling escalations and working on projects with major technologies such as Office 365, Azure, etc.
Compensation ranges from £45,000 to £55,000.
Company: MSP
Location: Southend-on-Sea
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3rd Line Projects and Escalations employer: TSR Select
Contact Detail:
TSR Select Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 3rd Line Projects and Escalations
✨Tip Number 1
Familiarise yourself with the technologies mentioned in the job description, such as Office 365 and Azure. Having hands-on experience or relevant certifications can really set you apart from other candidates.
✨Tip Number 2
Network with current employees or professionals in the Managed Service Provider sector. Engaging with them on platforms like LinkedIn can provide insights into the company culture and the specific skills they value.
✨Tip Number 3
Prepare for potential technical interviews by brushing up on your troubleshooting skills and understanding common escalation scenarios. Being able to demonstrate your problem-solving approach will be crucial.
✨Tip Number 4
Show your enthusiasm for continuous learning and development during any discussions. This role is in a growing company that values training, so highlighting your commitment to professional growth can make a positive impression.
We think you need these skills to ace 3rd Line Projects and Escalations
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and required skills for the 3rd Line Projects and Escalations position. Tailor your application to highlight your relevant experience with technologies like Office 365 and Azure.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your technical skills, previous roles, and any relevant projects you've worked on. Use bullet points for clarity and focus on achievements that demonstrate your capability in handling escalations.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific experiences that relate to the job description and explain how you can contribute to their team and projects.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at TSR Select
✨Know Your Tech
Make sure you're well-versed in the technologies mentioned in the job description, like Office 365 and Azure. Brush up on your knowledge of these platforms, as you'll likely be asked to discuss your experience with them during the interview.
✨Showcase Problem-Solving Skills
As a 3rd Line Engineer, you'll be handling escalations. Prepare examples of past challenges you've faced and how you resolved them. This will demonstrate your ability to think critically and manage complex issues.
✨Emphasise Teamwork
This company values a young team environment. Be ready to talk about your experiences working in teams, how you contribute to group dynamics, and any collaborative projects you've been involved in.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's training and development opportunities. This shows your interest in growth and aligns with their focus on employee development, making you a more attractive candidate.
