At a Glance
- Tasks: Support residents with home works and ensure smooth processes during projects.
- Company: Leading retrofit and social housing contractor with growth opportunities.
- Benefits: Competitive salary, company car allowance, 32 days leave, and enhanced pension scheme.
- Other info: Join a dynamic team committed to equal opportunities and professional development.
- Why this job: Make a real difference in the lives of tenants while developing your career.
- Qualifications: 3 years' experience in tenant liaison and a full UK driving licence required.
The predicted salary is between 28000 - 30000 £ per year.
Location: Twickenham
Salary: £28,000 per annum
Key Benefits:
- Basic salary of £28,000 to £30,000 per annum
- Company car allowance £3,000
- 32 days annual leave including bank holidays
- Enhanced company pension scheme
- Company laptop and phone
- 8am to 5pm Monday to Thursday and 8am to 4.30pm on Friday (1 hour lunch break)
Role & Responsibilities:
- Support and consult with residents regarding works to their homes
- Work with vulnerable tenants accommodating any additional needs they may have
- Log and record data ensuring policies and procedures are followed in line with GDPR
- Carry out site walks and inform tenants of any alterations and problems on site both face to face and via email
- Work includes installation of air source heat pumps (heating), and EWI works
- Ensure a smooth process for tenants throughout work being undertaken
- Attend consultation events and answer questions
- Carry out resident inductions including scope of works, condition surveys and evidence photos
About the Company:
- Leading retrofit / social housing contractor
- Approved contractors on several frameworks in the Northwest
- Opportunities for career growth and development
Required Knowledge & Experience:
- Minimum 3 years' experience working as a tenant liaison officer / resident liaison officer
- Full UK driving licence
- CSCS card
Application Process:
To apply, submit your CV online. Only suitable candidates will be contacted (response expected within 7 days if selected). TSR is committed to equal opportunities and confidentiality.
TSR are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence.
Tenant Liaison Officer in Twickenham employer: TSR Recruitment
As a leading retrofit and social housing contractor based in Twickenham, we pride ourselves on fostering a supportive work culture that prioritises employee well-being and professional growth. With competitive salaries, generous annual leave, and a commitment to enhancing your skills through ongoing development opportunities, we ensure our Tenant Liaison Officers are equipped to make a meaningful impact in the community while enjoying a balanced work-life environment.
