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- Tasks: Support residents with home works and ensure smooth communication throughout the process.
- Company: Leading retrofit contractor focused on social housing in the Northwest.
- Benefits: £27,000 salary, company car allowance, 32 days leave, and enhanced pension scheme.
- Why this job: Make a real difference in tenants' lives while developing your career in a supportive environment.
- Qualifications: 3 years' experience in tenant liaison and a full UK driving licence required.
- Other info: Great opportunities for career growth and development in a dynamic team.
The predicted salary is between 23000 - 31000 £ per year.
Salary: £27,000 per annum
Key Benefits:
- Basic salary of £27,000 per annum
- Company car allowance £3,000
- 32 days annual leave including bank holidays
- Enhanced company pension scheme
- Company laptop and phone
- 8am to 5pm Monday to Thursday and 8am to 4.30pm on Friday (1 hour lunch break)
Role & Responsibilities:
- Support and consult with residents regarding works to their homes
- Work with vulnerable tenants accommodating any additional needs they may have
- Log and record data ensuring policies and procedures are followed in line with GDPR
- Carry out site walks and inform tenants of any alterations and problems on site both face to face and via email
- Work includes installation of air source heat pumps (heating), and EWI works
- Ensure a smooth process for tenants throughout work being undertaken
- Attend consultation events and answer questions
- Carry out resident inductions including scope of works, condition surveys and evidence photos
About the Company:
- Leading retrofit / social housing contractor
- Approved contractors on several frameworks in the Northwest
- Opportunities for career growth and development
Required Knowledge & Experience:
- Minimum 3 years’ experience working as a tenant liaison officer / resident liaison officer
- Full UK driving license
- CSCS card
Application Process:
To apply, submit your CV online. Only suitable candidates will be contacted (response expected within 7 days if selected). TSR is committed to equal opportunities and confidentiality.
Applications:
If you feel that you have the relevant experience to be successful in this position and would like to find out more, please apply online today attaching a copy of your current CV. Due to the vast number of applications that we receive, it is not possible for us to contact all applicants; therefore, only suitable candidates will be contacted. If you do not hear anything back within 7 days of submitting your application, you have unfortunately not been selected. TSR are an Equal Opportunities employer.
Tenant Liaison Officer employer: TSR Recruitment Limited
Contact Detail:
TSR Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tenant Liaison Officer
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for a Tenant Liaison Officer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Familiarise yourself with their work in social housing and be ready to discuss how your experience aligns with their needs. Show them you’re not just another candidate, but someone who genuinely cares about tenant welfare.
✨Tip Number 3
Practice your communication skills! As a Tenant Liaison Officer, you'll need to interact with residents regularly. Role-play common scenarios with a friend to boost your confidence and ensure you can handle any questions or concerns that come your way.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us. So, get your CV polished and hit that apply button!
We think you need these skills to ace Tenant Liaison Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Tenant Liaison Officer. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role and how you can support our residents. Keep it friendly and professional, just like us!
Follow the Application Instructions: We know it sounds basic, but make sure you apply through our website and attach your CV as requested. It helps us keep everything organised and makes your application stand out!
Be Patient and Stay Positive: After you hit send, give us a week to get back to you. If you don’t hear from us, don’t take it personally – we get loads of applications. Just keep looking for that perfect opportunity!
How to prepare for a job interview at TSR Recruitment Limited
✨Know Your Role Inside Out
Make sure you understand the responsibilities of a Tenant Liaison Officer. Familiarise yourself with the key tasks like supporting residents, logging data, and conducting site walks. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Empathy and Communication Skills
As a Tenant Liaison Officer, you'll be working with vulnerable tenants. Prepare examples of how you've successfully communicated with residents in the past, especially in challenging situations. Highlight your ability to listen and adapt to their needs.
✨Brush Up on GDPR Knowledge
Since you'll be handling sensitive information, it's crucial to understand GDPR policies. Be ready to discuss how you ensure compliance and protect tenant data. This shows that you take privacy seriously and are aware of legal responsibilities.
✨Prepare Questions for Them
Interviews are a two-way street! Think of insightful questions to ask about the company culture, career growth opportunities, or specific projects they’re working on. This not only demonstrates your interest but also helps you gauge if the company is the right fit for you.
