At a Glance
- Tasks: Manage repairs and maintenance requests while coordinating with operatives and clients.
- Company: Join a dynamic team focused on social housing and community impact.
- Benefits: Enjoy a collaborative work environment with opportunities for growth and skill development.
- Why this job: Make a difference in people's lives by ensuring timely property maintenance and repairs.
- Qualifications: Experience as a Planner/Scheduler in social housing is essential, along with strong communication skills.
- Other info: Fast-paced role requiring excellent time management and the ability to handle multiple tasks.
The predicted salary is between 30000 - 42000 £ per year.
Planner required in the response repairs team, managing reactive repairs For this role, you must have experience as a Planner / Scheduler working on a Social Housing contract, either for a main contractor or RSL (Social Landlord), along with excellent time management and communication skills. You will also have experience of using a repairs and maintenance software. Planner / Scheduler Responsibilities: Managing inbound & outbound calls on system Managing operatives diaries General administration Planning repairs and maintenance requests to the relevant operative Ensure trade skill sets and location parameters are working effectively Liaising with operatives, tenants and the Client Document Control – Ensure worksheets are received and checked Work towards individual and client KPI’s Deal with council and housing contracts, planning and scheduling routine, essential and emergency property maintenance works Tracking and monitoring to works to their completion Liaison with in-house and 3rd party engineers and tradesmen and council employees to plan appointments, materials and logistics and reorganising of schedules Organisation of external suppliers & subcontractors Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates Be able to work in a fast-paced demanding role with constant collaboration with key stakeholders, clients, councils, housing residents, suppliers and trades
Planner employer: TSR Recruitment Limited
Contact Detail:
TSR Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Planner
✨Tip Number 1
Familiarize yourself with the specific repairs and maintenance software commonly used in social housing contracts. Being able to demonstrate your proficiency with this software during the interview can set you apart from other candidates.
✨Tip Number 2
Highlight your experience in managing operatives' diaries and scheduling repairs effectively. Prepare examples of how you've successfully coordinated multiple tasks and maintained communication with various stakeholders in previous roles.
✨Tip Number 3
Showcase your time management skills by discussing specific instances where you met tight deadlines or improved efficiency in a fast-paced environment. This will demonstrate your ability to thrive under pressure, which is crucial for this role.
✨Tip Number 4
Prepare to discuss your experience with council and housing contracts. Understanding the nuances of these agreements and how they impact planning and scheduling will be beneficial in your discussions with us.
We think you need these skills to ace Planner
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your experience as a Planner or Scheduler, particularly in the context of Social Housing contracts. Mention specific projects or roles that showcase your skills in managing repairs and maintenance.
Showcase Communication Skills: Since excellent communication is crucial for this role, provide examples of how you've effectively liaised with operatives, tenants, and clients in previous positions. This could include managing inbound and outbound calls or coordinating with various stakeholders.
Detail Software Proficiency: Mention any repairs and maintenance software you have used in the past. Be specific about your proficiency and how it has helped you manage schedules and track repairs efficiently.
Demonstrate Time Management Abilities: Illustrate your time management skills by providing examples of how you've successfully prioritized tasks and managed multiple schedules in a fast-paced environment. Highlight any KPIs you have worked towards and achieved.
How to prepare for a job interview at TSR Recruitment Limited
✨Showcase Your Planning Experience
Make sure to highlight your previous experience as a Planner or Scheduler, especially in the context of Social Housing contracts. Be prepared to discuss specific projects you've managed and how you effectively handled scheduling and planning tasks.
✨Demonstrate Communication Skills
Since this role involves liaising with various stakeholders, it's crucial to demonstrate your excellent communication skills. Share examples of how you've successfully communicated with operatives, tenants, and clients in past roles.
✨Familiarize Yourself with Relevant Software
Be ready to discuss your experience with repairs and maintenance software. If possible, mention specific programs you've used and how they helped you manage repairs and schedules efficiently.
✨Prepare for Fast-Paced Scenarios
This role requires working in a fast-paced environment. Prepare to discuss how you prioritize tasks and manage time effectively under pressure. Consider sharing a situation where you successfully met tight deadlines while maintaining quality.