Customer Support Representative - London

Customer Support Representative (CSR)\\n\\n Sussex/Hampshire | £24,000-£26,000 | Mon-Fri, 8am-5pm\\n\\n Driving required | Christmas & bank holidays off | Great work-life balance\\n\\nAre you a people person who enjoys solving problems and making a difference in your community?\\n\\nTSR are currently looking for a friendly and proactive Customer Support Representative to join our clients growing team. You'll support residents during property works and ensure a positive experience from start to finish.\\n\\n✅ What You'll Do:\\n\\nBe the key contact for residents throughout works\\n\\nCommunicate via phone, email, and in-person visits\\n\\nHandle questions, complaints, and access arrangements\\n\\nCoordinate appointments for contractors and trades\\n\\nAttend site visits, resident meetings, and coffee mornings\\n\\nCollect feedback and maintain KPI records in Excel\\n\\nWhat We're Looking For:\\n\\nExcellent communication and customer service skills\\n\\nOrganised, punctual, and adaptable\\n\\nBasic IT skills (email, Excel, etc.)\\n\\nAbility to drive and use of your own vehicle\\n\\nRight to work in the UK (DBS check provided)\\n\\nWhat You'll Get:\\n\\n£24,000-£26,000 salary\\n\\n21 days annual leave + bank holidays + Christmas break\\n\\nWeekdays only – enjoy your evenings and weekends\\n\\nFriendly, supportive team environment\\n\\n9-month probation period\\n\\nMeaningful work with long-term career potential\\n\\nApply today and be part of a company that puts people first – at work and at home.\\n\\n Interviews happening soon – don't miss out