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- Tasks: Support residents with home works and ensure smooth communication throughout the process.
- Company: Leading retrofit and social housing contractor with growth opportunities.
- Benefits: £27,000 salary, company car allowance, 32 days leave, and enhanced pension scheme.
- Why this job: Make a real difference in tenants' lives while developing your career.
- Qualifications: 3 years' experience in tenant liaison and a full UK driving licence required.
- Other info: Dynamic role with opportunities for professional development.
Salary: £27,000 per annum
Key Benefits:
- Basic salary of £27,000 per annum
- Company car allowance £3,000
- 32 days annual leave including bank holidays
- Enhanced company pension scheme
- Company laptop and phone
- 8am to 5pm Monday to Thursday and 8am to 4.30pm on Friday (1 hour lunch break)
Role & Responsibilities:
- Support and consult with residents regarding works to their homes
- Work with vulnerable tenants accommodating any additional needs they may have
- Log and record data ensuring policies and procedures are followed in line with GDPR
- Carry out site walks and inform tenants of any alterations and problems on site both face to face and via email
- Work includes installation of air source heat pumps (heating), and EWI works
- Ensure a smooth process for tenants throughout work being undertaken
- Attend consultation events and answer questions
- Carry out resident inductions including scope of works, condition surveys and evidence photos
About the Company:
- Leading retrofit / social housing contractor
- Approved contractors on several frameworks in the Northwest
- Opportunities for career growth and development
Required Knowledge & Experience:
- Minimum 3 years' experience working as a tenant liaison officer / resident liaison officer
- Full UK driving license
- CSCS card
Application Process:
To apply, submit your CV online. Only suitable candidates will be contacted (response expected within 7 days if selected). TSR is committed to equal opportunities and confidentiality.
If you feel that you have the relevant experience to be successful in this position and would like to find out more, please apply online today attaching a copy of your current CV. Due to the vast number of applications that we receive, it is not possible for us to contact all applicants; therefore, only suitable candidates will be contacted. If you do not hear anything back within 7 days of submitting your application, you have unfortunately not been selected. TSR are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence.
Tenant Liaison Officer in Coventry employer: TSR Recruitment Limited
Contact Detail:
TSR Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tenant Liaison Officer in Coventry
✨Tip Number 1
Get to know the company inside out! Research their projects, values, and culture. This will help you tailor your conversations and show that you're genuinely interested in being a part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for the interview process. It’s all about making connections!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to tenant liaison roles. Think about how you can demonstrate your experience with vulnerable tenants and handling site issues effectively.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds.
We think you need these skills to ace Tenant Liaison Officer in Coventry
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Tenant Liaison Officer. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Skills: Don’t just list your previous jobs; explain how your skills relate to the role. Mention your experience with vulnerable tenants and any relevant certifications like your CSCS card.
Keep It Professional: While we love a friendly tone, make sure your application is professional. Check for typos and ensure your formatting is clean and easy to read.
Apply Through Our Website: We encourage you to apply directly through our website. This helps us keep track of applications and ensures you’re considered for the role quickly!
How to prepare for a job interview at TSR Recruitment Limited
✨Know Your Role Inside Out
Make sure you understand the responsibilities of a Tenant Liaison Officer. Familiarise yourself with the key tasks like supporting residents, logging data, and conducting site walks. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Empathy and Communication Skills
As a Tenant Liaison Officer, you'll be working with vulnerable tenants. Prepare examples of how you've successfully communicated with residents in the past, especially in challenging situations. Highlight your ability to listen and adapt to their needs.
✨Brush Up on GDPR Knowledge
Since you'll be handling sensitive information, it's crucial to understand GDPR regulations. Be ready to discuss how you ensure compliance in your previous roles. This shows that you take data protection seriously and are aware of the legalities involved.
✨Prepare Questions for Them
Interviews are a two-way street! Think of insightful questions to ask about the company culture, career growth opportunities, or specific projects they’re working on. This not only demonstrates your interest but also helps you gauge if the company is the right fit for you.
