Legal Operations Associate
Legal Operations Associate

Legal Operations Associate

City of London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support lawyers with case management, compliance queries, and platform troubleshooting.
  • Company: Join a modern law firm revolutionising access to legal services through technology.
  • Benefits: Enjoy 34 days holiday, equity options, pension scheme, and team events.
  • Why this job: Be part of a game-changing team in a fast-paced startup focused on legal innovation.
  • Qualifications: 2 years' experience in a legal role and familiarity with legal tech is essential.
  • Other info: Remote position based in the UK with a vibrant company culture.

The predicted salary is between 36000 - 60000 £ per year.

Legal Operations Associate – Join the Future of Law
Remote (UK-based) | £ Competitive + Share Options | Full-Time
An exciting new role at a modern, tech-focused law firm transforming access to legal services.

TSR Legal is proud to be partnering with a cutting-edge legal technology company on a mission to make legal help accessible and affordable for everyone.

About the Role

The firm is building a world-class Lawyer Support Team, and this is your opportunity to be part of something truly game-changing.

As a Legal Operations Associate, you’ll be the first point of contact for lawyers using the platform, supporting them with everything from case management to compliance queries and platform troubleshooting. If you’re experienced in legal support roles and excited by the idea of joining a fast-paced startup at the forefront of legal innovation – this is the role for you.

What You’ll Be Doing:

  • Acting as first-line support for lawyers, resolving queries via chat, email, and phone
  • Supporting day-to-day operations including onboarding, document checks, legal formatting, and platform training
  • Troubleshooting technical issues and liaising with product/engineering teams
  • Ensuring compliance with SRA and AML regulations, in collaboration with internal teams
  • Maintaining process documentation and continually improving internal workflows
  • Proactively identifying opportunities to enhance the lawyer experience

What We’re Looking For:

  • Minimum 2 years’ experience in a legal role (e.g. paralegal, legal assistant, legal operations)
  • Experience in a law firm, legal tech, or start-up environment
  • Familiarity with legal billing and case management systems
  • Strong organisational skills and the ability to multitask
  • Confident, proactive communicator with a problem-solving mindset
  • A genuine interest in legal tech and improving access to legal services

What’s in It for You:

  • 34 days holiday (25 days + your birthday off + bank holidays)
  • Equity/share options
  • Pension scheme
  • Regular team events, socials & annual retreat
  • 20% off personal legal fees

Contact Rachel Phillips, Associate Director in confidence on 02920 388100 / Rachel@tsrlegal.co.uk or apply below:

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Legal Operations Associate employer: TSR-Legal

At TSR Legal, we pride ourselves on being a forward-thinking employer that champions innovation in the legal sector. Our remote work culture fosters flexibility and collaboration, while our commitment to employee growth is evident through regular training and team events. With competitive benefits including generous holiday allowances and equity options, joining us as a Legal Operations Associate means becoming part of a dynamic team dedicated to transforming access to legal services.
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Contact Detail:

TSR-Legal Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Legal Operations Associate

✨Tip Number 1

Familiarise yourself with the latest legal technology trends and tools. Being knowledgeable about the platforms and software used in legal operations will not only impress your interviewers but also show your genuine interest in the role.

✨Tip Number 2

Network with professionals in the legal tech space. Attend relevant webinars or local meetups to connect with others in the industry. This can provide you with insights into the company culture and potentially lead to referrals.

✨Tip Number 3

Prepare to discuss specific examples from your past experience that demonstrate your problem-solving skills and ability to handle multiple tasks. Highlighting these competencies will align well with the expectations for the Legal Operations Associate role.

✨Tip Number 4

Research TSR Legal and their mission to improve access to legal services. Understanding their values and goals will help you articulate why you're a great fit for their team during interviews.

We think you need these skills to ace Legal Operations Associate

Legal Knowledge
Case Management Systems
Compliance Understanding (SRA and AML)
Technical Troubleshooting
Document Management
Organisational Skills
Multitasking Ability
Effective Communication
Problem-Solving Skills
Experience in Legal Support Roles
Familiarity with Legal Billing
Proactive Attitude
Interest in Legal Technology
Workflow Improvement

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in legal support roles. Emphasise any specific skills related to case management, compliance, and legal technology that align with the job description.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for legal tech and your understanding of the firm's mission. Mention how your previous experiences have prepared you for the role of Legal Operations Associate.

Highlight Problem-Solving Skills: In your application, provide examples of how you've successfully resolved issues in past roles. This will demonstrate your proactive approach and problem-solving mindset, which are key for this position.

Show Enthusiasm for Legal Innovation: Express your genuine interest in improving access to legal services through technology. This can set you apart from other candidates and show that you align with the company's vision.

How to prepare for a job interview at TSR-Legal

✨Show Your Legal Knowledge

Make sure to brush up on your legal knowledge, especially in areas related to compliance and case management. Being able to discuss relevant laws and regulations will demonstrate your expertise and commitment to the role.

✨Demonstrate Technical Proficiency

Since this role involves troubleshooting technical issues, be prepared to discuss any relevant software or systems you've used in previous positions. Highlight your experience with legal billing and case management systems to show you're ready for the tech-focused environment.

✨Communicate Proactively

As a first point of contact for lawyers, strong communication skills are essential. Practice articulating your thoughts clearly and confidently, and be ready to provide examples of how you've effectively resolved queries in the past.

✨Express Your Interest in Legal Tech

This position is at the forefront of legal innovation, so it's important to convey your genuine interest in legal technology. Share any experiences or insights you have about improving access to legal services, as this aligns with the company's mission.

Legal Operations Associate
TSR-Legal
Location: City of London
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