At a Glance
- Tasks: Manage professional indemnity claims and deliver exceptional service to clients.
- Company: Leading insurance practice with a collaborative and supportive culture.
- Benefits: Competitive salary, hybrid working, and ongoing professional development.
- Other info: Genuine career progression opportunities in a dynamic environment.
- Why this job: Join a growing team and make a real impact in the insurance industry.
- Qualifications: Experience in handling professional indemnity claims and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
TSR Legal is delighted to be working with a leading insurance and professional indemnity practice that is looking to appoint a skilled Technical Claims Handler to join its growing Bristol-based team.
This is an excellent opportunity for a claims professional to manage a varied and technically challenging caseload of professional indemnity claims while working closely with leading insurers, brokers, and legal professionals. The role offers genuine career progression, a collaborative working environment, and the opportunity to play a key part in delivering an exceptional claims service.
As a Technical Claims Handler, you will manage a portfolio of professional indemnity claims from first notification through to resolution. Working under delegated authority, you will:
- Manage a full caseload of professional indemnity claims under delegated authority.
- Assess liability, indemnity, policy coverage, and quantum with minimal supervision.
- Investigate complex claims and identify appropriate resolution strategies.
- Ensure compliance with service level agreements (SLAs), KPIs, and regulatory requirements.
- Maintain accurate reserves and ensure effective cost control throughout the life of each claim.
- Support the development of junior team members through coaching, mentoring, and technical training.
- Stay up to date with legal developments and share technical knowledge across the team.
Requirements:
- Previous experience handling professional indemnity or technical insurance claims.
- Strong technical knowledge of claims handling, relevant legislation, and regulatory compliance.
- Strong communication and relationship-building skills.
- A commercial approach with excellent client service abilities.
- Good working knowledge of Microsoft Office, including Excel, Word, Outlook, and PowerPoint.
- Experience using electronic claims or case management systems.
Competitive salary and benefits package. Hybrid working model. High-quality technical work with leading insurers. Genuine opportunities for career progression. Ongoing professional development and technical training. The opportunity to join an expanding and highly regarded insurance claims team.
If you're a Claims Handler looking to take the next step in your career with a market-leading insurance practice, we'd love to hear from you. To apply or for a confidential discussion, please contact Rachel Phillips at TSR Legal today 02920 388100.
Locations
Property Claims Handler - Home Based in Bath, Somerset employer: TSR Legal - South West
Join a leading insurance and professional indemnity practice that values its employees and fosters a collaborative work culture. With a focus on career progression and ongoing professional development, this role offers the chance to manage a diverse caseload while working from home in a hybrid model. Enjoy competitive benefits and the opportunity to mentor junior team members, all within a supportive environment that prioritises exceptional service delivery.
