At a Glance
- Tasks: Lead and coordinate teleoperations teams for robotics operations and AI training.
- Company: Join a rapidly growing robotics company at the forefront of technology.
- Benefits: Leadership role with career growth, international projects, and collaborative culture.
- Other info: Work in a fast-paced environment with opportunities to scale next-gen robotics.
- Why this job: Make an impact in the exciting world of robotics and emerging technologies.
- Qualifications: Experience in leading operational teams and strong communication skills required.
The predicted salary is between 60000 - 80000 £ per year.
About the Role
We are seeking an experienced Senior Teleoperations Lead to oversee robotics operations teams supporting AI training, robotic testing, and commercial deployment programs. In this role, you will be responsible for coordinating teleoperators, ensuring operational excellence, maintaining quality and safety standards, and serving as the primary point of contact between field operations, engineering teams, and client stakeholders. The ideal candidate combines strong operational leadership with a passion for emerging technologies and has experience managing teams in robotics, autonomous systems, technical operations, control room environments, fleet operations, or other mission-critical programs.
Key Responsibilities
- Team Leadership
- Lead and coordinate teleoperations teams across multiple shifts
- Manage daily staffing and operational coverage
- Support onboarding, training, and mentoring of new operators
- Promote compliance with safety and operational procedures
- Operations Management
- Monitor operational KPIs and productivity metrics
- Ensure delivery against quality and performance targets
- Coordinate robot deployment schedules and operational readiness
- Manage incident escalation and resolution processes
- Stakeholder Coordination
- Serve as the primary operational contact for internal and external stakeholders
- Collaborate with engineering, product, and project management teams
- Prepare operational reports and performance summaries
- Support customer-facing robotics programs and deployments
Requirements
Essential
- Previous experience leading operational teams
- Strong communication and organizational skills
- Experience in robotics operations, teleoperations, autonomous systems, fleet management, control rooms, or technical operations
- Ability to work in fast-paced, technology-driven environments
Preferred
- Experience supporting robotics, AI, AV/ADAS, drone, or automation programs
- Experience managing distributed or shift-based teams
- Technical background in engineering, operations, or industrial environments
What We Offer
- Leadership role within a rapidly growing robotics sector
- Opportunity to help scale next-generation robotics deployments
- International projects and client exposure
- Career growth opportunities across robotics and AI operations
- Collaborative environment working alongside engineering and product teams
Senior Teleoperations Lead employer: TSMG
As a Senior Teleoperations Lead, you will join a dynamic and innovative company at the forefront of robotics technology, where your leadership will directly impact the success of cutting-edge AI and robotic deployments. We pride ourselves on fostering a collaborative work culture that encourages professional growth and offers exciting international project opportunities, ensuring that our employees are not only part of a rapidly expanding sector but also supported in their career development. With a strong emphasis on operational excellence and safety, you will thrive in an environment that values your expertise and passion for emerging technologies.
