At a Glance
- Tasks: Support Android Enterprise partners in EMEA with onboarding, training, and validation.
- Company: Join a leading tech company focused on mobility solutions.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Dynamic role with collaboration across multiple teams and excellent career advancement potential.
- Why this job: Make a real impact by helping partners deliver top-notch support to their customers.
- Qualifications: 3-5 years in IT partner programs and strong analytical skills required.
The predicted salary is between 51750 - 63250 £ per year.
- Job Overview
- We are looking for a
Partner Development Lead Manager to support the Android Enterprise partner ecosystem in the EMEA region.
In this role, you will work closely with Business Development, Enablement, Engagement and Solutions Engineering teams to help Partners complete their onboarding, training and validation requirements.
You will monitor Partner progress, prepare reports, identify issues and provide guidance and recommendations to help Partners successfully achieve their required expertise and deliver high-quality support to their customers.
This role is ideal for someone with experience in
IT partner programs, channel management or the mobility ecosystem , who is highly organized, analytical and comfortable working with multiple teams and stakeholders.
- Provide strategic guidance and advisory services to stakeholders when required.
- Provide subject matter expertise, analysis and recommendations to improve efficiency, performance and operational processes.
- Develop regional reports showing Partner Expertise validation status by priority, product and partner.
- Develop training completion targets by quarter/year with the Business Development team.
- Develop a regional training plan with the Business Development and Regional Enablement teams to ensure Partner Expertise requirements are fully validated.
- Prepare weekly, monthly, quarterly and yearly status reports covering Partner Expertise validation by region, priority, product and partner.
- Proactively support P0/P1 Partners through their Partner Expertise validation journey in partnership with Regional Training & Enablement Leads.
- Collaboration with Regional Enablement & Engagement Teams
- Obtain regular updates on Partner onboarding and validation status.
- Communicate which Partners are ready to undertake training.
- Obtain learning completion reports and update status trackers.
- Highlight training compliance issues to the Business Development team.
- Notify the Engagement team when Partners complete their validation journey.
- Ensure Partners are aware of available resources and guide them on how to use them effectively.
- Collaboration with Business Development
- Work with the Head of Business Development for the assigned region to obtain the list of P0/P1 Partners.
- Regularly report Partner onboarding and validation status against regional targets.
- Identify and highlight individual Partner account issues that require Business Development attention.
- Collaboration with Partner Escalation Desk (PED)
- Obtain updates on Product Excellence validation.
- Identify issues affecting validation progress and take appropriate remedial action.
- Collect Partner feedback and elevate issues to the relevant teams.
• Guide Partners toward resources such as
- Training
- Product documentation
- Knowledgebase articles
- Discussion forums
- Highlight relevant issues to the Business Development team.
- Collaboration with Solutions Engineering
- Work with Solutions Engineering to review Partners' ability to provide high-quality support to their customers.
- Where issues are identified, guide Partners toward resources that can improve service delivery, including training, knowledgebase articles, support templates and discussion forums.
- Bachelor's Degree or equivalent professional experience
- 3-5 years of experience working with Channel Partner Programs with IT vendors
- Preferred experience working within the mobility partner ecosystem, including:
- Carriers
- Device resellers
- Device manufacturers
- Enterprise mobility management vendors
- Security vendors
- Required Technical Skills
• Advanced spreadsheet knowledge, preferably Google Sheets
- Reporting
- Charts
- External data sources
• Salesforce CRM
- Report creation
- Salesforce navigation
- Required Soft Skills
- High attention to detail
- Excellent written and verbal communication skills
- Strong time management
- #J-18808-Ljbffr
Partner Development Lead Manager - Android Enterprise employer: TSMG
As a Partner Development Lead Manager at our company, you will thrive in a dynamic and collaborative work culture that values innovation and professional growth. Located in the vibrant EMEA region, we offer competitive benefits, including comprehensive training programs and opportunities for career advancement within the IT partner ecosystem. Join us to make a meaningful impact while working alongside passionate professionals dedicated to delivering exceptional support to our partners and their customers.
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We think this is how you could land Partner Development Lead Manager - Android Enterprise
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We think you need these skills to ace Partner Development Lead Manager - Android Enterprise
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
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Tailor Your Documents for Us:When applying for a full-time role at TSMG, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
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How to prepare for a job interview at TSMG
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
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✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with TSMG’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
