At a Glance
- Tasks: Be the first point of contact for customers and manage engineers' schedules.
- Company: Join a dynamic team at Quartzelec in Liverpool, focused on growth and improvement.
- Benefits: Gain valuable experience in a supportive environment with opportunities for career advancement.
- Other info: Work in a fast-paced environment that values critical thinking and problem-solving.
- Why this job: Enhance your skills in customer service and teamwork while making a real impact.
- Qualifications: Strong Microsoft Office skills and excellent communication abilities required.
The predicted salary is between 22000 - 24000 £ per year.
We are currently looking for an Administrator to join our expanding and dynamic team. In response to our continued growth, we are recruiting for this role based in our Liverpool office. The successful candidate will collaborate with the team to uphold high standards of work and drive continuous improvement in processes and quality.
Responsibilities
- First point of contact for customers
- Planning of Engineers work schedules, ensuring clients requirements are met within timescales and Engineers are kept fully productive
- Ensure engineers complete work on time and up to the company’s standards
- Ensuring data is continually updated onto client register and maintained
- Liaising continuously with clients and property tenants to ensure smooth communication and efficient service
- Excellent customer service skills and has a professional telephone manner
- Excellent Microsoft Office skills particularly advanced working knowledge of Word & Excel
- Ability to work within a busy team and can work calmly under pressure
- Critical thinking/problem solving skills (ability to think outside the box)
If you are interested in applying for this role please send your CV and letter of application explaining how you meet the requirements of the role.
Admin Assistant employer: Tsmetalsquartzelec
Quartzelec is an excellent employer that fosters a collaborative and dynamic work environment in our Liverpool office. We prioritise employee growth through continuous improvement initiatives and offer a supportive culture where your contributions are valued. Join us to enjoy competitive benefits, a focus on professional development, and the opportunity to make a meaningful impact within our expanding team.
