At a Glance
- Tasks: Be the go-to person for customers and manage engineers' schedules.
- Company: Join a dynamic team at Quartzelec in Liverpool.
- Benefits: Gain valuable experience and develop your skills in a supportive environment.
- Other info: Opportunity to grow within a fast-paced, collaborative team.
- Why this job: Make a real difference by ensuring smooth communication and excellent service.
- Qualifications: Strong customer service skills and proficiency in Microsoft Office.
We are currently looking for an Administrator to join our expanding and dynamic team. In response to our continued growth, we are recruiting for this role based in our Liverpool office. The successful candidate will collaborate with the team to uphold high standards of work and drive continuous improvement in processes and quality.
Responsibilities
- First point of contact for customers
- Planning of Engineers work schedules, ensuring clients requirements are met within timescales and Engineers are kept fully productive
- Ensure engineers complete work on time and up to the company’s standards
- Ensuring data is continually updated onto client register and maintained
- Liaising continuously with clients and property tenants to ensure smooth communication and efficient service
- Excellent customer service skills and has a professional telephone manner
- Excellent Microsoft Office skills particularly advanced working knowledge of Word & Excel
- Ability to work within a busy team and can work calmly under pressure
- Critical thinking/problem solving skills (ability to think outside the box)
If you are interested in applying for this role please send your CV and letter of application explaining how you meet the requirements of the role.
Quartzelec is an equal opportunities employer. All personal data collected by Quartzelec Ltd is stored and processed in accordance with the General Data Protection Regulation (GDPR). Please read our Privacy Policy for a full insight on how we protect and manage data.
Admin Assistant in Liverpool employer: Tsmetalsquartzelec
Quartzelec is an excellent employer, offering a dynamic work environment in Manchester where you can take on a hands-on leadership role as an Electrical Supervisor. With a strong commitment to employee growth and development, we provide opportunities to work on diverse and technically challenging projects, all while fostering a culture of safety and compliance. Join us to be part of a team that values your contributions and supports your professional journey.
