Please double check you have the right level of experience and qualifications by reading the full overview of this opportunity below.
Repairs & Service ManagerCrawley, West Sussex | £48,000 Basic + Uncapped Commission | £60,000 - £80,000 Realistic OTE
Are you an experienced engineer or technical professional who has moved away from the tools and is now looking for the next step in your career?
Perhaps youve progressed into a Senior Engineer, Supervisor, Service Coordinator or technical office-based role , but want more responsibility, greater earning potential and the opportunity to have a real impact on the growth of a business.
Or maybe youve moved into an office-based position and miss the technical side of the industry.
This could be a great opportunity for you.
We are looking for a Repairs & Service Manager to join a growing business based in Crawley, West Sussex , combining technical management, customer relationships, repairs and business development .
Youll lead a small Repairs team of 3 people , manage key customer relationships and larger repair projects, while also being responsible for identifying and winning new business opportunities.
And importantly, you don't need to be a traditional salesperson . We are looking for someone with a genuine technical understanding who can speak confidently with customers, identify opportunities and turn their knowledge into commercial growth. xwwtmva
The Role
This is a varied position that sits across engineering, service, customer management and sales .
Youll be responsible for:
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Managing and supporting a team of 3 within the Repairs function
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Conducting regular one-to-ones, performance reviews and supporting team development
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Acting as a key point of contact for customers and managing escalated issues
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Visiting customers to review service performance and identify opportunities
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Carrying out customer site visits and surveys, averaging around one visit per week
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Managing larger repair, refurbishment and upgrade projects
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Coordinating engineers, suppliers, subcontractors and customers
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Investigating recurring technical issues, failures and warranty claims
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Working closely with engineering, maintenance and quality teams to improve service delivery
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Reviewing engi
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Repairs & Service Manager in Southgate employer: TSM Technical
Join a dynamic team as an Installation Engineer in North London, where you'll benefit from comprehensive training and ongoing support in a hands-on role. Our company fosters a collaborative work culture that prioritises employee growth and development, ensuring you have the tools and opportunities to excel in your career while working on exciting projects across commercial and industrial sites.
