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For Companies At a Glance
- Tasks: Lead and develop field engineering teams while ensuring high service standards.
- Company: Join a leading UK manufacturer of automatic pedestrian door systems and aluminium shopfronts.
- Benefits: Enjoy a competitive salary, efficiency bonuses, 33 days leave, and company perks.
- Why this job: Make a real impact in a supportive culture focused on growth and continuous improvement.
- Qualifications: Experience as a service engineer with leadership skills and a full UK driving licence required.
- Other info: Company van, tools, and training provided; perfect for motivated leaders!
The predicted salary is between 36000 - 84000 £ per year.
Regional Field Service Manager South Region
Location: Centrally based within the region (travel to engineers required)
Salary: Up to £60,000 per year (depending on experience) + efficiency bonus
Hours: 40 hours per week, full-time, permanent
About the Role
TSM Technical is recruiting on behalf of a leading UK manufacturer and service provider of automatic pedestrian door systems and aluminium shopfronts. They are seeking a Regional Field Service Manager to lead and develop their field engineering teams across the South Region.
This is an excellent opportunity for a manager with strong leadership skills who wants to make a real impact. You will oversee and support a team of engineers, ensuring high standards of service, operational efficiency, and customer satisfaction, while fostering a culture of accountability, growth, and continuous improvement.
Key Responsibilities
- Team Leadership & Performance: Manage all aspects of field team operations including van usage, stock control, holiday approvals, sickness monitoring, appraisals, training, and performance management.
- Operational Oversight: Supervise call-out rotas, customer queries, site surveys, and meetings. Ensure engineers complete all required documentation, including worksheets, timesheets, customer paperwork, portals, and training requirements.
- Compliance & Quality: Conduct live audits and ensure quarterly site audits are completed. Monitor Health & Safety compliance across the team.
- Training & Development: Identify skill gaps and training needs. Deliver toolbox talks and coordinate technical training through team leads.
- Planning & Efficiency: Collaborate with planning teams to optimise schedules and meet PPM and SLA targets.
- Communication & Collaboration: Lead regular team calls and attend management meetings. Share feedback and insights to support continuous improvement.
- Recruitment & Growth: Identify recruitment needs and support interviewing and onboarding processes.
Essential Criteria
- ADSA EN16005 trained
- Proven experience as a service engineer with strong product knowledge and fault-finding skills, capable of delivering permanent on-site solutions
- Demonstrated leadership qualities with experience supporting team development
- Confident in delivering toolbox talks and supporting training initiatives
- Strong communication and interpersonal skills at all levels
- Full UK driving licence
- Awareness of Health & Safety regulations
- High-quality workmanship and attention to detail
Salary & Benefits
- Up to £60,000 per year (depending on experience)
- 40-hour working week
- Efficiency bonus (paid monthly, based on team performance)
- 33 days annual leave
- Door-to-door travel paid
- Life assurance (3x basic salary)
- Enhanced sick pay
- Annual salary review
- Access to online employee benefits and training portals
- Employee Assistance Programme
Company Equipment Provided
- Company van
- Power tools for all required tasks
- Mobile phone and tablet
- Snickers uniform & PPE
Apply Today
If you are an experienced and motivated leader looking to join a forward-thinking, high-performing team, TSM Technical would love to hear from you.
?? Send your CV and covering letter to with the subject line:
Regional Field Service Manager South
Regional Field Service Manager - South in Oxford employer: TSM Technical Ltd
Contact Detail:
TSM Technical Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Field Service Manager - South in Oxford
✨Tip Number 1
Familiarise yourself with the specific products and services offered by the company. Understanding their automatic pedestrian door systems and aluminium shopfronts will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Highlight your leadership experience in previous roles. Be prepared to discuss specific examples of how you've successfully managed teams, improved performance, or implemented training initiatives, as these are key aspects of the job.
✨Tip Number 3
Network with professionals in the field service industry. Attend relevant events or join online forums to connect with others who may have insights into the company or the role, which can give you an edge during the application process.
✨Tip Number 4
Prepare for potential scenario-based questions during the interview. Think about how you would handle team dynamics, operational challenges, or customer service issues, as these are likely to come up given the responsibilities of the position.
We think you need these skills to ace Regional Field Service Manager - South in Oxford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in field service management and leadership. Emphasise your skills in team development, operational oversight, and compliance with Health & Safety regulations.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how your previous experience aligns with the responsibilities outlined in the job description, particularly in managing teams and ensuring high standards of service.
Highlight Relevant Qualifications: Clearly state your ADSA EN16005 training and any other relevant certifications. This will demonstrate your commitment to quality and safety in the field, which is crucial for this position.
Showcase Leadership Skills: Provide examples of your leadership style and how you have successfully developed teams in the past. Discuss any training initiatives you have led and how they contributed to team performance and customer satisfaction.
How to prepare for a job interview at TSM Technical Ltd
✨Showcase Your Leadership Skills
As a Regional Field Service Manager, strong leadership is key. Be prepared to discuss your previous experiences in managing teams, how you foster growth and accountability, and any specific examples of how you've improved team performance.
✨Demonstrate Technical Knowledge
Since the role requires a solid understanding of automatic pedestrian door systems, brush up on your technical knowledge. Be ready to answer questions about fault-finding and delivering on-site solutions, as well as discussing any relevant training you've undergone.
✨Prepare for Compliance Questions
Health & Safety compliance is crucial in this role. Familiarise yourself with relevant regulations and be prepared to discuss how you've ensured compliance in past positions, including any audits or training sessions you've conducted.
✨Communicate Effectively
Strong communication skills are essential for this position. Practice articulating your thoughts clearly and confidently, especially when discussing how you would lead team calls and collaborate with other departments to optimise operations.
