At a Glance
- Tasks: Manage and maintain end-user devices, ensuring security and compliance.
- Company: Join a dynamic organisation with a collaborative IT team.
- Benefits: Competitive salary, growth opportunities, and a supportive work environment.
- Other info: Be part of a team that values innovation and continuous improvement.
- Why this job: Make a real impact on device management and user experience.
- Qualifications: Experience with Microsoft Intune, Windows 11, and mobile device management.
The predicted salary is between 40000 - 50000 £ per year.
The End User Computing Engineer will be responsible for managing and maintaining TSL's end-user device estate, including PCs, laptops, mobile phones, and tablets. The primary focus of this role is to ensure all systems, applications, and devices are secure, compliant, and consistently up to date.
Join a dynamic organisation where growth and positive change are constant, becoming a valued member of our collaborative IT team. In this dynamic environment, you will have the opportunity to expand your skills and knowledge while contributing to the organisation's technical success. You will collaborate with and report to the Group Head of IT to align with team objectives and ensure effective IT service delivery.
Main Duties and Responsibilities
- Manage and maintain the full lifecycle of end-user devices including provisioning, deployment, updates, and decommissioning.
- Administer and support Windows 11 desktops, as well as iOS and Android mobile devices; ensure optimal performance, stability, and security of all endpoints across the organisation.
- Modern Management & Deployment
- Design, implement, and support Microsoft Endpoint Manager solutions including Microsoft Intune and Windows Autopilot: manage device provisioning, configuration profiles, compliance policies, and application deployment.
- Patch & Software
- Ensure all devices keep up to date with the latest security patches and application updates.
- Administer and maintain PatchMyPC to automate and standardise third-party application patching; monitor patch compliance and remediate vulnerabilities in a timely manner.
- Vulnerability & Security Management
- Work closely with the security team to identify, assess, and remediate vulnerabilities across endpoints using Rapid7 or equivalent tools for vulnerability management and reporting.
- Ensure endpoint compliance with internal security policies and external standards.
- Manage mobile device enrolment and lifecycle across iOS and Android platforms; support BYOD and corporate-owned device strategies.
- Maintain secure mobile policies, including app protection and conditional access.
- User Support & Continuous Improvement
- Provide 3rd line support for EUC-related incidents and service requests.
- Troubleshoot complex endpoint issues and drive root-cause analysis.
- Continuously improve device management processes, automation, and user experience.
Required Skills & Experience
- Technical expertise.
- Strong experience with Microsoft Intune and Windows 11 environments.
- Hands-on experience with iOS and Android device management.
- Experience with PatchMyPC or similar patch management tools; ability to package and deploy applications in Microsoft Intune.
- Familiarity with Rapid7 or other vulnerability management platforms.
- Strong understanding of endpoint security best practices.
- Experience with mobile device enrolment and management.
- Strong experience and adherence to change management.
- Knowledge of device compliance, encryption, and security policies; ability to automate and streamline endpoint management processes.
- Experience with Azure AD / Entra ID and conditional access – scripting experience (PowerShell preferred).
- Knowledge of Zero Trust principles.
- Modern workplace strategies; experience in ISO 27001 and Cyber Essentials.
Personal Attributes
- Highly organised with strong attention to detail.
- Proactive.
- Strong problem-solving and analytical skills.
- Excellent communication and stakeholder engagement abilities.
- Ability to work independently and as part of a team.
End User Computing Engineer in Chalfont Saint Peter employer: TSL
At TSL, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. As an End User Computing Engineer, you will not only manage cutting-edge technology but also have ample opportunities for professional growth and skill enhancement within our dynamic IT team. Located in a vibrant environment, we offer a supportive atmosphere where your contributions are valued, and your career can thrive alongside our commitment to continuous improvement and excellence.
StudySmarter Expert Advice🤫
We think this is how you could land End User Computing Engineer in Chalfont Saint Peter
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what TSL values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges TSL might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at TSL!
✨Direct Apply to TSL
Let's not forget to apply directly through the TSL website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace End User Computing Engineer in Chalfont Saint Peter
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at TSL.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at TSL. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at TSL
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
