At a Glance
- Tasks: Provide on-site service, repairs, and installations of cutting-edge test instruments across the UK and beyond.
- Company: Join a global leader in measurement solutions with a commitment to innovation.
- Benefits: Competitive salary, travel opportunities, and hands-on experience in a dynamic environment.
- Other info: Exciting career growth potential with a supportive team and diverse projects.
- Why this job: Make a real impact by helping customers optimise their processes and protect the environment.
- Qualifications: Basic education in Maths, English, and Science; college or university degree in electronics or mechanical subjects.
The predicted salary is between 30000 - 42000 € per year.
Under general supervision of the UK Service Manager, will be based in the UK service lab in High Wycombe, but will spend approximately 60%-90% of the time out of the office (dependent on customer demand) carrying out field service work at various locations throughout the UK, Europe and possibly the Middle East and Africa. The field service will be concerned with the servicing, repair and calibration of TSI manufactured test instrumentation at customer facilities, however there will be some scope to work with TSI instruments when working in house in the High Wycombe facility.
Job Responsibilities:
- Assess on-site customer requirements, and plan travel requirements to fulfil the customer needs.
- Carry out on-site service, repairs and calibrations to customers' instruments following TSI in house work procedures.
- Carry out on-site installations of new equipment at customers' site.
- Carry out basic operator training at customers' site.
- Prepare quotations for on-site work.
- Maintain tools and parts stocks to be able to cover all customer on-site requirements.
- Keep records and write reports, both in SAP and other systems, of all operations carried out.
- Provide remote technical support and troubleshooting to end users.
- Communicate well with other members of the service team, to help provide efficient service to our customers.
- Complete other assignments and special projects as requested.
Education:
- Basic education in Mathematics, English and Science.
- College certificate in electronics servicing or similar.
- University degree in a mechanical/electronics subject.
Experience:
- 1 or 2 years minimum in the service sector is essential.
Core Competencies:
- Good computer literacy and accuracy is of paramount importance.
- Strong interpersonal, organisational and communication skills.
- Above average analytical, decision making, problem solving and research skills.
- GCSE level language, maths, reading, writing and reasoning skills.
TSI provides trusted measurement, application guidance, and data analytics solutions that enable our global customers to make informed decisions. We are creating a better world by helping protect people, products and the environment, as well as by optimizing research and industrial processes.
Field Service Engineer employer: TSI Incorporated
At TSI, we pride ourselves on being an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration. Our High Wycombe location provides employees with the unique opportunity to engage in meaningful field service work across the UK and beyond, while also benefiting from comprehensive training and development programmes. With a strong emphasis on employee growth and a supportive team culture, TSI is dedicated to empowering our staff to excel in their roles and contribute to our mission of creating a better world.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Network like a pro! Reach out to current or former employees in the field service sector. They can give you insider info on what it’s really like and might even help you get your foot in the door.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your hands-on experience with electronics and problem-solving abilities. Make sure they know you’re ready to tackle any challenge that comes your way.
✨Tip Number 3
Be prepared for anything! Since this role involves a lot of travel and on-site work, be ready to discuss your flexibility and how you manage your time effectively. Employers love candidates who can adapt to changing situations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in the service sector, especially any work with electronics or instrumentation. We want to see how your skills match up with what we need for the Field Service Engineer role.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a great fit. Don’t forget to mention your problem-solving skills and ability to communicate effectively.
Showcase Your Technical Skills:Since this role involves servicing and calibrating test instruments, be sure to highlight any technical skills or certifications you have. We love seeing candidates who are proactive about their learning and development in the field of electronics.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the StudySmarter team!
How to prepare for a job interview at TSI Incorporated
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to electronics and instrumentation. Familiarise yourself with TSI products and services, as well as common issues that might arise in the field. This will help you answer technical questions confidently.
✨Plan Your Journey
Since the role involves a lot of travel, be prepared to discuss how you would manage your time and logistics when visiting customer sites. Think about how you would assess customer needs and plan your travel accordingly, as this shows your organisational skills.
✨Show Off Your Communication Skills
As a Field Service Engineer, you'll need to communicate effectively with customers and team members. Prepare examples of how you've successfully communicated complex information in the past, whether it's through training or troubleshooting.
✨Be Ready for Problem-Solving
Expect scenario-based questions where you’ll need to demonstrate your analytical and problem-solving skills. Think of specific instances where you've had to troubleshoot an issue or make a quick decision under pressure, and be ready to share those experiences.
