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- Tasks: Lead and deliver exciting projects while ensuring top-notch communication and customer satisfaction.
- Company: Join TSG, a leading Managed IT Services provider with a commitment to excellence.
- Benefits: Enjoy flexible working, competitive salary, and a range of employee perks.
- Why this job: Make a real impact in a dynamic environment with excellent career growth opportunities.
- Qualifications: Project management qualification and experience in a project environment are essential.
- Other info: Be part of a supportive culture that values feedback and community involvement.
The predicted salary is between 36000 - 60000 £ per year.
As a Project Manager you will lead and deliver multiple projects of varying size, complexity, and risk, ensuring effective planning and delivery in line with TSG project management methodology. This role requires strong oversight of all delivery aspects to ensure projects are completed to a high standard, within agreed constraints and success measures, while maintaining excellent internal and external communication and customer satisfaction.
You will be responsible for identifying and maximising revenue opportunities, managing commercial implications, and ensuring strong stakeholder engagement and satisfaction throughout the project lifecycle.
Job responsibilities will include, but are not limited to:
- To plan the effective delivery of projects using Project Flow methodology ensuring effective internal & external customer communication and satisfaction is always maintained.
- Work with the wider TSG operations team to ensure successful delivery of the projects within specified timeframes and measures of success.
- Liaise/maintain communication lines with the CSM’s and SDL’s where appropriate.
- Manage the day to day elements of the project to ensure deadlines are met and consultant and field resource utilisation is maximised by minimising non chargeable days (FOC’s, overruns etc.)
- Create project documentation to include, Quality Reports, Project Kick Off, Go Live Readiness and Project Plans.
- Accurately record and maintain CRM project records, including your time and consultant chargeable and non-chargeable activities.
- Logging detailed information in response to customer queries and responding in a timely manner with solutions.
- Managing project Risks and Issues using CRM and Microsoft Teams project sites.
- Coordinate handover to support following completion of the projects.
- Travel and potential overnight stays may be required to fulfil the customers’ needs and the role.
Knowledge, Skills & Experience:
- Formally recognised project management qualification; PRINCE2, APM, MSc or similar.
- IT Qualifications would be an advantage but not essential based on experience.
- Full UK driving licence.
- Demonstrable experience of working in a project environment.
- Appropriate interpersonal skills required to deliver and influence project success in a matrix environment.
- Conflict management.
- Strong IT product knowledge, including Microsoft 365 Solutions and Cloud Technologies.
- Adaptable and able to deal with frequent change, delays, or unexpected events.
- Service focused.
- Ability to deal with escalations and demonstrate ownership through to resolution.
- Demonstrate continuous improvement capabilities and / or experience.
- Proven project management experience in complex environments.
- Proven effective communication and influencing skills.
- Proven technical and applications experience is essential.
25 days annual leave + public holidays, rising with length of service. Employee benefits trust. Company bonus scheme. Life assurance 4 x Salary. Contributory pension scheme at 4% matched. Healthcare and cash plan. Electric vehicle salary sacrifice scheme. Cycle to work scheme. Employee assistance programme. Paid CSR Days. Company sick pay and income protection cover. Enhanced Maternity and Paternity pay. Discounted gym membership. Long service rewards.
If this sounds like the role for you, please apply today to be considered.
Project Manager employer: TSG
Contact Detail:
TSG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Manager
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching TSG and their project management methodology. Show them you’re not just another candidate; demonstrate your understanding of their values and how you can contribute to Team TSG.
✨Tip Number 3
Practice your communication skills! As a Project Manager, you'll need to convey ideas clearly and effectively. Try mock interviews with friends or use online platforms to refine your pitch.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of TSG.
We think you need these skills to ace Project Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Project Manager role. Highlight your project management qualifications and relevant experience that aligns with TSG's needs. We want to see how you can lead projects effectively!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about project management and how your skills can contribute to TSG's success. Keep it engaging and personal, just like we do at StudySmarter.
Showcase Your Communication Skills: Since communication is key in this role, make sure to demonstrate your strong interpersonal skills in your application. We love seeing examples of how you've successfully managed stakeholder engagement in past projects.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can't wait to see what you bring to Team TSG!
How to prepare for a job interview at TSG
✨Know Your Project Management Methodologies
Familiarise yourself with TSG's project management methodologies, especially Project Flow. Be ready to discuss how you've applied similar methodologies in your past roles and how they can benefit TSG.
✨Showcase Your Communication Skills
Since effective communication is key for this role, prepare examples of how you've successfully managed stakeholder engagement and customer satisfaction in previous projects. Highlight any specific tools or techniques you used to maintain clear communication.
✨Demonstrate Problem-Solving Abilities
Be prepared to discuss challenges you've faced in project management and how you resolved them. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your conflict management skills.
✨Highlight Your Technical Knowledge
Given the emphasis on IT product knowledge, brush up on Microsoft 365 Solutions and Cloud Technologies. Be ready to explain how your technical expertise has contributed to project success in the past.
