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- Tasks: Generate leads, manage inbound inquiries, and book appointments with potential clients.
- Company: Join TSG, a top-rated Managed IT Services provider in the UK, known for exceptional customer service.
- Benefits: Enjoy flexible working, 25 days leave, company bonuses, and perks like discounts and CSR days.
- Why this job: Be part of a supportive culture with great progression opportunities and a focus on employee wellbeing.
- Qualifications: Strong communication skills and experience in B2B telemarketing are essential; CRM knowledge is a plus.
- Other info: This hybrid role requires attending the Newcastle or Glasgow office three times a week.
The predicted salary is between 28800 - 43200 £ per year.
About the role:
As a Business Development Executive, you will be responsible for generating leads, managing inbound, making sales calls, and booking appointments with prospective clients. A critical part of this role will be leveraging communication tooling available to engage with specific customer segments. The successful candidate will contribute to the company's sales goals by nurturing and handing over sales-ready opportunities to the sales team to present TSG's products and services. This role is a hybrid role, where you will be expected to attend our Newcastle or Glasgow Office 3 times a week.
Who are we?
TSG (Technology Services Group) are a Managed IT Services provider servicing businesses UK Wide. At TSG, our people have a passion for delivering exceptional customer service, something which is proven in our consistent world-class NPS score of +80. Our values are Team TSG, Service Excellence, and Shared Growth, these sit at the core of our business helping us to achieve our mission.
Why should I work for TSG?
- Our open and honest culture where feedback is taken on-board and acted upon.
- The monthly wellbeing check-ins we complete with all staff and the support provided off the back of those where needed.
- Our social events, including regular virtual quizzes and other ad hoc team building events, and the yearly 'TSG Festival'.
- Two paid CSR days per annum that you can use towards giving something back.
- Our charity fundraising - TSG have raised over £20,000 in the last 2 years and launched the 'TSG Foundation'.
- Our responsibility as a business to the environment as we are working towards becoming a net carbon zero business.
- Flexible working policy.
- Relaxed dress policy.
- Excellent progression opportunities, training and support, including recognised qualifications.
Job responsibilities will include, but are not limited to:
- Conduct outbound telemarketing calls to potential clients.
- Manage inbound leads, qualifying them before handing them to the sales team.
- Qualify outbound leads and schedule appointments for the sales team.
- Maintain a high level of product knowledge to effectively communicate TSG's offerings.
- Track and document calls and sales opportunities in the CRM system.
- Gather target data into the CRM system.
- Provide feedback on campaign effectiveness and suggest improvements.
Knowledge, Skills & Experience:
- Excellent communication and interpersonal skills are crucial for engaging with customers and understanding their needs.
- Ability to develop a good rapport and close working relationship with members of the sales team.
- Strong organisational skills and attention to detail help in managing multiple calls and campaigns efficiently.
- Familiarity with marketing communications platforms can be beneficial.
- Ability to work in a fast-paced, results-driven environment.
- Experience in B2B telemarketing role or similar speaking to C level contacts.
- Knowledge of CRM systems is important for tracking leads and customer interactions.
Benefits:
- Company bonus scheme.
- 25 days annual leave + public holidays.
- Life assurance 4 x Salary.
- Contributory pension scheme at 4% matched.
- Perkbox discounts.
- Electric vehicle salary sacrifice.
- Employee Assistance Programme.
- Paid CSR Days.
- Company sick pay.
- Income protection cover.
- Enhanced Maternity and Paternity pay.
- Home-based and hybrid opportunities.
- Long service benefits including increased annual leave accrued with service.
- Cycle to work scheme.
- Employee recognition scheme.
If this sounds like the role for you, please apply today to be considered.
Business Development Executive employer: TSG
Contact Detail:
TSG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Development Executive
✨Tip Number 1
Familiarise yourself with TSG's products and services. Understanding what you will be selling is crucial, so take the time to research their offerings and how they benefit potential clients.
✨Tip Number 2
Practice your communication skills. As a Business Development Executive, you'll need to engage effectively with clients. Role-play sales calls with friends or family to build confidence and refine your pitch.
✨Tip Number 3
Network within the industry. Attend local business events or join online forums related to IT services. Building connections can lead to valuable insights and potential referrals for your application.
✨Tip Number 4
Showcase your organisational skills. Prepare examples of how you've managed multiple tasks or campaigns in previous roles. This will demonstrate your ability to handle the fast-paced environment at TSG.
We think you need these skills to ace Business Development Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in business development, telemarketing, and CRM systems. Use keywords from the job description to demonstrate that you meet the specific requirements of the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and explains why you're passionate about working for TSG. Mention how your values align with theirs, particularly around service excellence and teamwork.
Showcase Relevant Skills: In your application, emphasise your organisational skills, ability to manage multiple tasks, and experience in B2B environments. Provide examples of how you've successfully generated leads or managed client relationships in the past.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at TSG
✨Research TSG Thoroughly
Before your interview, make sure to research TSG and its values. Understand their mission, the services they offer, and their company culture. This will help you align your answers with what they are looking for and show that you are genuinely interested in the role.
✨Prepare for Role-Specific Questions
Expect questions related to lead generation, telemarketing, and CRM systems. Be ready to discuss your previous experience in B2B sales or telemarketing, and how you have successfully managed leads in the past. Use specific examples to demonstrate your skills.
✨Showcase Your Communication Skills
As a Business Development Executive, excellent communication is key. During the interview, focus on articulating your thoughts clearly and confidently. Practice active listening and engage with the interviewer by asking insightful questions about the role and the company.
✨Demonstrate Your Organisational Skills
Highlight your ability to manage multiple tasks and campaigns efficiently. Discuss any tools or methods you use to stay organised, especially in a fast-paced environment. This will reassure the interviewer that you can handle the demands of the role effectively.
