Business Development Director - Business Applications

Business Development Director – Business Applications

As a Business Development Director, you will be responsible for seeking out new business opportunities and delivering new customer wins within the middle and upper segments of the SME market. For this role, you must have a successful proven background in developing business within Microsoft Business Applications on behalf of a Managed Services Provider.

This is a home-based role with some travel required when necessary.

Who are we?

TSG (Technology Services Group) are a Managed IT Services provider supporting businesses UK wide with their technology solutions. As a Microsoft Partner, we are committed to delivering excellence for our customers alongside investing in our colleagues to provide them with the knowledge and tools required to deliver great results.

TSG are one of the few Microsoft Partners in the UK who hold all seven Microsoft designations, and one of the only partners who specialise in mid-market. Our commitment to excellence for our customers and employees is backed by our consistent world-class NPS score of +80 and our recent accreditation as a ‘Great Place to Work’ in addition to being placed on the ‘2024 UK’s Best Workplaces in Tech’ list.

Why should I work for TSG?

• Employee ownership – as a growing business, we want to ensure that everybody who contributes towards our success, shares in our success.
• Our open and honest culture where feedback is taken on-board and acted upon
• Our social events – annual all expenses paid ‘TSG Festival’ and team building funds
• Two paid CSR days per annum that you can use to support the community
• Giving something back – the ‘TSG Foundation’ established in November 2022 has so far donated over £160,000 to support nominated businesses and charities
• Our responsibility to the environment as we work towards net carbon zero
• Flexible working opportunities including home working and hybrid options
• Annual salary benchmarking
• Excellent progression opportunities, training and support, including recognised qualifications

Job responsibilities will include, but are not limited to;

• Seek out new business opportunities with a strong focus around Microsoft Business Applications within defined guidelines and timescales
• Deliver consistently against all targets
• Build, manage and maintain a substantial pipeline of qualified opportunities to underpin target achievement
• Ensure that all pipeline activity is accurately recorded and updated within CRM
• Thoroughly research and understand individual market sectors to identify potential customer targets
• Accurately forecast sales by month and quarter
• Demonstrate TSG’s product and services suite clearly & differentiate TSG’s offering within the market
• Successfully position TSG’s solutions within the context appropriate to the specific client or sector, utilising Value Based arguments and Consultative Sales engagement
• Negotiate pricing and contractual terms as required and in line with company guidelines
• Track progress against targets on an ongoing basis and take necessary action to refocus efforts if targets are not being met
• Ensure all customers receive a professional handover from Business Development to Account Management at the appropriate time
• Continually develop your knowledge and skills to ensure they remain current and relevant
• Promote a professional image at all times
• Ensure completion of all required sales documentation and adherence to all sales processes
• Demonstrate effective and collaborative use of all available resources
• Understand the value of developing leads and contacts through cold calling when necessary
• Practical and action-oriented sales performance and planning including but not limited to GAP recovery and 306090-day planning

Knowledge, Skills & Experience;

• A number of years consecutive over-achievement against individual targets
• A proven background selling Microsoft Business Applications solutions
• Excellent listening, verbal and written communication skills
• Excellent organisational skills
• Ability to build rapport and good working relationships with key stakeholders
• Able to adapt to, embrace and lead change
• Strong PowerPoint and Presentation Skills
• Commercial awareness and a broad understanding of business issues
• An understanding of needs-based sales methodology; solution and/or consultative selling
• Proactive and highly organised with strong time management and planning skills and proven ability to multi-task
• Demonstrable track-record closing complex solution sales
• Background within and understanding of SME market segment
• Experience selling at a senior management and C-suite level

What we offer;

• 25 days annual leave + public holidays, rising with length of service
• Employee benefits trust
• Company bonus scheme
• Life assurance 4 x Salary
• Contributory pension scheme at 4% matched
• Healthcare and Cash plan
• Electric vehicle salary sacrifice scheme
• Cycle to work scheme
• Employee assistance programme
• Paid CSR Days
• Company sick pay and income protection cover
• Enhanced Maternity and Paternity pay
• Discounted gym membership
• Long service rewards

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