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- Tasks: Conduct maintenance and repairs on commercial wash equipment while ensuring top-notch customer service.
- Company: Join a forward-thinking company committed to diversity and inclusion.
- Benefits: Flexible working environment, training opportunities, and a supportive team culture.
- Why this job: Make a real difference by solving problems and enhancing customer relationships.
- Qualifications: Experience with hand tools and a passion for technical work; training provided!
- Other info: Great career growth potential in a dynamic and inclusive workplace.
The predicted salary is between 36000 - 60000 £ per year.
As a Field Service Engineer in our Wash division you will conduct regular maintenance, testing & inspecting and reactive breakdown service calls on a range of commercial wash equipment as well as completing necessary paperwork for quality and safety inspections.
What you'll do:
- Daily diagnostic testing, troubleshooting and repair of customer equipment.
- Installation and commissioning of new equipment.
- Maintain and enhance customer relationships.
- Produce timely and accurate service reports.
- Ensure all calls are attended promptly and within set SLA.
- Ensure all company equipment is properly maintained and in good working order at all times.
Skills & attributes (training can be provided if needed):
- Experience using hand tools.
- Technical awareness.
- Mechanical or electrical experience, either professionally or through self‑interest.
- Ability to voltage test AC/DC single and three‑phase supplies is a plus!
- Strong customer service skills with the ability to interact confidently and professionally.
- Flexible approach with the ability to work alone or as part of a team.
- Understanding of PC hardware (networking and IT troubleshooting).
- Full Drivers license.
- Comfortable working at height.
For this role you can be based in or around Slough, High Wycombe or Reading, so if you're interested in finding out more, contact us now!
Diversity, Equity and Inclusion; our commitment to DEI: At TSG UK, we are proud to be an equal opportunity employer. We are committed to treating all employees and applicants fairly, regardless of age, disability, gender, sexual orientation, pregnancy, race, religion, ethnicity, or marital status. We value the diverse perspectives that an inclusive workforce brings and encourage candidates from all backgrounds to apply and contribute to our mission.
Field Service Engineer in High Wycombe employer: TSG UK
Contact Detail:
TSG UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in High Wycombe
✨Tip Number 1
Get to know the company! Research TSG UK and their Wash division. Understanding their values and mission will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your technical skills! Brush up on your mechanical and electrical knowledge, especially if you have experience with hand tools or voltage testing. Being able to demonstrate your hands-on abilities can really set you apart from other candidates.
✨Tip Number 3
Show off your customer service skills! As a Field Service Engineer, you'll be interacting with clients regularly. Prepare examples of how you've successfully built relationships or resolved issues in the past to highlight your strong interpersonal skills.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining our team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Field Service Engineer in High Wycombe
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially with hand tools and any mechanical or electrical skills. We want to see how your background fits the Field Service Engineer role, so don’t be shy about showcasing your technical awareness!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your customer service skills can enhance our relationships. Keep it friendly and professional, just like we do at StudySmarter.
Show Off Your Problem-Solving Skills: In your application, mention specific examples where you’ve diagnosed and repaired equipment or solved technical issues. We love candidates who can think on their feet and tackle challenges head-on!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at TSG UK
✨Know Your Tools
Familiarise yourself with the hand tools and equipment you'll be using as a Field Service Engineer. Brush up on your technical skills, especially if you have experience with mechanical or electrical systems. Being able to discuss your hands-on experience confidently will impress the interviewers.
✨Showcase Your Customer Service Skills
Since this role involves maintaining customer relationships, prepare examples of how you've successfully interacted with clients in the past. Think about times when you resolved issues or went above and beyond to ensure customer satisfaction. This will demonstrate your strong customer service skills.
✨Understand the Role's Requirements
Review the job description thoroughly and understand the key responsibilities, such as conducting maintenance and producing service reports. Be ready to discuss how your previous experiences align with these tasks, and think of specific scenarios where you've excelled in similar situations.
✨Prepare for Technical Questions
Expect questions related to diagnostic testing and troubleshooting. Brush up on your knowledge of AC/DC voltage testing and any relevant IT troubleshooting skills. Being prepared to answer technical questions will show that you're serious about the role and capable of handling the challenges it presents.