Field Service Technician
Field Service Technician

Field Service Technician

Full-Time 30000 - 42000 £ / year (est.) No home office possible
TSG UK

At a Glance

  • Tasks: Service and maintain petrol station equipment while building customer relationships.
  • Company: Join TSG UK, a dynamic company focused on innovation and customer service.
  • Benefits: Enjoy full training, a company vehicle, and opportunities for overtime and discounts.
  • Why this job: Experience independence, variety, and personal growth in a supportive team environment.
  • Qualifications: HNC/HND in engineering or equivalent experience; customer service skills are essential.
  • Other info: We value diversity and encourage applicants from all backgrounds to apply.

The predicted salary is between 30000 - 42000 £ per year.

Overview

As a Field Service Technician with TSG UK, you\’ll be part of a nationwide, progressive team responsible for maintaining, repairing, and installing crucial systems that keep our clients\’ forecourts fully operational.

If you have an electro/mechanical engineering mindset and thrive when you\’re problem solving, our training program will prepare you with all the technical knowledge needed to take you to the next level.

Role Details

These are salaried positions (with overtime and plenty of additional earnings potential) where you\’ll receive a company vehicle from day one, a host of benefits and the personal and professional progression and stability that you\’ve been looking for.

For this role you can be based in Worcestershire or surrounding areas, so if you\’re interested in finding out more, then contact us now!

Diversity, Equity and Inclusion

Diversity, Equity and Inclusion; our commitment to DEI: At TSG UK, we are proud to be an equal opportunity employer. We are committed to treating all employees and applicants fairly, regardless of age, disability, gender, sexual orientation, pregnancy, race, religion, ethnicity, or marital status. We value the diverse perspectives that an inclusive workforce brings and encourage candidates from all backgrounds to apply and contribute to our mission.

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Field Service Technician employer: TSG UK

At TSG UK, we pride ourselves on being an excellent employer in the West Midlands, offering a dynamic work environment for Field Service Technicians. Our commitment to employee growth is evident through comprehensive training, opportunities for leadership, and a close-knit team culture that values independence and problem-solving. With competitive benefits including a company vehicle, healthcare schemes, and overtime potential, we ensure our employees feel valued and supported in their roles.
TSG UK

Contact Detail:

TSG UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Field Service Technician

✨Tip Number 1

Familiarise yourself with the specific equipment mentioned in the job description, such as fuel pumps and EPOS systems. Having a basic understanding of these technologies will help you stand out during interviews and demonstrate your proactive approach.

✨Tip Number 2

Network with current or former Field Service Technicians to gain insights into the role and company culture at TSG UK. This can provide you with valuable information that may not be available online and could give you an edge in your application.

✨Tip Number 3

Prepare to discuss your problem-solving skills and past experiences where you've had to diagnose and repair mechanical or electrical systems. Be ready to share specific examples that highlight your technical awareness and customer service abilities.

✨Tip Number 4

Show enthusiasm for continuous learning and personal growth. TSG UK values training and development, so expressing your eagerness to learn new skills and adapt to challenges will resonate well with the hiring team.

We think you need these skills to ace Field Service Technician

Mechanical Engineering
Electrical Engineering
Technical Awareness
Problem-Solving Skills
Customer Service Skills
Ability to Diagnose and Repair Systems
Voltage Testing (AC/DC)
Proficiency with Hand Tools
Knowledge of PC Hardware
Networking Skills
IT Troubleshooting
Communication Skills
Time Management
Adaptability
Driving License (UK Manual)

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in mechanical or electrical engineering. Include any hands-on roles, hobbies, or part-time jobs that demonstrate your technical skills and problem-solving abilities.

Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the Field Service Technician role. Mention your ability to work independently, your customer service skills, and your eagerness to learn new equipment and technologies.

Highlight Technical Skills: In your application, emphasise your technical awareness, especially in diagnosing and repairing mechanical and electrical systems. If you have experience with PC hardware or networking, make sure to include that as well.

Showcase Your Soft Skills: Don't forget to mention your outstanding customer service skills and your ability to forge great relationships with clients. These are crucial for a Field Service Technician, so provide examples of how you've excelled in these areas.

How to prepare for a job interview at TSG UK

✨Show Your Technical Skills

Be prepared to discuss your technical knowledge, especially in mechanical and electrical engineering. Highlight any relevant experience you have with diagnosing and repairing systems, as well as your ability to work with hand tools.

✨Demonstrate Customer Service Excellence

Since the role involves building relationships with customers, be ready to share examples of how you've provided outstanding service in previous roles. This will show that you understand the importance of customer satisfaction.

✨Emphasise Your Problem-Solving Abilities

Field Service Technicians often face unexpected challenges. Prepare to discuss specific instances where you've successfully solved problems, particularly in a hands-on environment. This will demonstrate your capability to think on your feet.

✨Express Your Willingness to Learn

TSG UK offers full training, so it's important to convey your eagerness to learn new skills. Share any experiences where you've quickly adapted to new technologies or processes, showing that you're open to growth and development.

Field Service Technician
TSG UK

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