At a Glance
- Tasks: Conduct maintenance, testing, and repairs on a variety of equipment.
- Company: Join TSG UK, a diverse and inclusive employer committed to equality.
- Benefits: Competitive pay, flexible working, and opportunities for growth.
- Other info: Work in a dynamic environment with a focus on teamwork and customer service.
- Why this job: Make a real difference by solving problems and enhancing customer relationships.
- Qualifications: Experience with hand tools and a passion for mechanical or electrical work.
The predicted salary is between 30000 - 40000 £ per year.
As a Field Service Engineer in our Fleet division you will conduct regular maintenance, testing & inspecting and reactive breakdown service calls on a range of equipment as well as completing necessary paperwork for quality and safety inspections.
What you'll do:
- Daily diagnostic testing, troubleshooting and repair of customer equipment.
- Installation and commissioning of new equipment.
- Maintain and enhance customer relationships.
- Produce timely and accurate service reports.
- Ensure all calls are attended promptly and within set SLA.
- Ensure all company equipment is properly maintained and in good working order at all times.
Skills and attributes:
- Experience using hand tools.
- Technical awareness.
- Mechanical or electrical experience, either professionally or through self interest.
- Ability to voltage test AC/DC single and three phase supplies is a plus!
- Strong customer service skills with the ability to interact confidently and professionally.
- Flexible approach with the ability to work alone or as part of a team.
- Understanding of PC hardware (networking and IT troubleshooting).
- Full Drivers license.
- Comfortable working at height.
For this role you can be based in or around Cambridge, Peterborough, Kettering or Northampton, so if you're interested in finding out more, contact us now!
Diversity, Equity and Inclusion; our commitment to DEI: At TSG UK, we are proud to be an equal opportunity employer. We are committed to treating all employees and applicants fairly, regardless of age, disability, gender, sexual orientation, pregnancy, race, religion, ethnicity, or marital status. We value the diverse perspectives that an inclusive workforce brings and encourage candidates from all backgrounds to apply and contribute to our mission.
Field Service Engineer employer: TSG UK
Contact Detail:
TSG UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Get hands-on! If you’ve got experience with tools or equipment, make sure to highlight that in conversations. We want to see your practical skills shine through when you’re chatting with potential employers.
✨Tip Number 2
Brush up on your customer service game! As a Field Service Engineer, you'll be interacting with clients regularly. We suggest practising how to communicate technical info clearly and confidently – it’ll set you apart from the crowd.
✨Tip Number 3
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. We can’t stress enough how valuable connections can be in landing that dream job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with hand tools and any mechanical or electrical skills. We want to see how your background fits the Field Service Engineer role, so don’t be shy about showcasing relevant projects or tasks you've tackled!
Show Off Your Customer Service Skills: Since maintaining and enhancing customer relationships is key, include examples of how you've successfully interacted with clients in the past. We love seeing candidates who can communicate confidently and professionally!
Be Clear and Concise: When writing your application, keep it straightforward. Use bullet points for your skills and experiences to make it easy for us to see why you’re a great fit. Remember, we appreciate clarity just as much as technical know-how!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at TSG UK
✨Know Your Tools
Familiarise yourself with the hand tools and equipment you'll be working with. Be ready to discuss your experience using them, whether it's from previous jobs or personal projects. This shows you have the technical awareness they’re looking for.
✨Showcase Your Troubleshooting Skills
Prepare to talk about specific instances where you've diagnosed and repaired equipment. Think of examples that highlight your mechanical or electrical experience, and be ready to explain your thought process during these situations.
✨Customer Service Matters
Since this role involves maintaining customer relationships, think of times when you've provided excellent service. Be prepared to share how you handled difficult situations or ensured customer satisfaction, as strong interpersonal skills are key.
✨Be Ready for Technical Questions
Brush up on your knowledge of AC/DC voltage testing and PC hardware troubleshooting. They might ask you technical questions to gauge your understanding, so being well-prepared will help you stand out as a candidate.