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- Tasks: Manage contracts, handle client queries, and ensure smooth operations daily.
- Company: Join a dynamic construction firm focused on delivering quality projects.
- Benefits: Enjoy flexible working hours, professional development opportunities, and a supportive team environment.
- Why this job: Gain hands-on experience in administration while contributing to impactful construction projects.
- Qualifications: No specific experience required; just bring your enthusiasm and willingness to learn!
- Other info: Perfect for students looking to balance work with studies while gaining valuable skills.
The predicted salary is between 28800 - 43200 £ per year.
Overall purpose of the job: To oversee the planning and administration side of specific contracts, as agreed by the construction director on a day-to-day basis. The Job holder will plan In all construction works for their contracts and deal with any issues/complaints arising from the clients. Essential Duties and Responsibilities: * To ensure that correct procedures are followed on a day to day basis within the contract. * To handle inbound and outbound telephone/email enquiries as quickly and efficiently as possible. * To supply contract reports to the administrator manager and construction director as and when required. * To deal with any complaints as and when required and bring to the attention of the appropriate manager complaints that have escalated. * To deal with any paperwork required for your duties as contract administrator, this will include typing up surveys and sending them over to the client, scanning paper work and filling on system, typing and sending out letters to tenants. * To liaise with residents and engineers out in the field. * To book, allocate and organize work for the company’s operatives. * To enter and update any relevant data onto the company’s computer system. * To attend regular update meetings to discuss contract performance & raise any issues. * To create and update any existing excel spreadsheets. * To assist the QS on a weekly basis with pricing and checking against invoices. * Updating Client Portal as and when required. Other Duties: * To be flexible and help out with other contracts when colleagues are busy or absent. * To order any materials required for installations where necessary * To deal with general office administration duties including filing, faxing, photocopying. * To help answer any inbound telephone calls during the day in a polite and professional manner. * To help out with any duties as and when required in order to meet the needs of the manner. * To supply KPI information to our clients in order to ensure we are complying with targets
Administrator employer: TSG Building Services plc
Contact Detail:
TSG Building Services plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator
✨Tip Number 1
Familiarise yourself with the construction industry and its terminology. Understanding the basics of contracts, project management, and client relations will give you an edge during interviews and discussions.
✨Tip Number 2
Practice your communication skills, both verbal and written. As an administrator, you'll be handling enquiries and complaints, so being able to convey information clearly and professionally is crucial.
✨Tip Number 3
Get comfortable with software tools commonly used in administration, such as Excel and any contract management systems. Being proficient in these tools can set you apart from other candidates.
✨Tip Number 4
Network with professionals in the construction field. Attend industry events or join online forums to connect with others who can provide insights or even refer you to job openings.
We think you need these skills to ace Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administration, particularly in construction or contract management. Emphasise skills like organisation, communication, and problem-solving that align with the job description.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the responsibilities mentioned in the job description. Mention your ability to handle complaints, manage paperwork, and liaise with clients effectively.
Showcase Relevant Skills: In your application, clearly outline your proficiency with tools like Excel and any experience you have with data entry or managing client portals. This will demonstrate your capability to handle the technical aspects of the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for an administrator role.
How to prepare for a job interview at TSG Building Services plc
✨Know the Job Description Inside Out
Familiarise yourself with the job description and responsibilities. Understand the key duties such as handling enquiries, managing complaints, and maintaining contract reports. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Prepare for Common Questions
Anticipate questions related to administration skills, problem-solving, and communication. Be ready to discuss how you've handled similar tasks in the past, especially dealing with complaints or managing multiple contracts. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Showcase Your Organisational Skills
As an administrator, organisation is key. Bring examples of how you've successfully managed schedules, prioritised tasks, or maintained records. You might even want to mention any tools or software you’re familiar with, like Excel, which is mentioned in the job description.
✨Demonstrate Flexibility and Teamwork
The role requires flexibility and the ability to assist colleagues when needed. Be prepared to share examples of how you've worked collaboratively in a team and adapted to changing circumstances. This will highlight your willingness to contribute to the overall success of the team.