At a Glance
- Tasks: Manage customer accounts and drive new business growth while building strong relationships.
- Company: Dynamic company focused on innovation and customer satisfaction.
- Benefits: Flexible working options, competitive salary, and opportunities for professional development.
- Other info: Exciting networking opportunities at industry events and a supportive team environment.
- Why this job: Join a team where your efforts directly impact business success and customer satisfaction.
- Qualifications: Sales experience, strong communication skills, and a knack for relationship building.
The predicted salary is between 35000 - 45000 £ per year.
Overview
The Account Manager role is responsible for maintaining and developing a customer portfolio with a keen focus on new business and account management. Identify areas for innovation and investment to assist with growth. This is a National role, therefore location is not too crucial.
Responsibilities
- Achieve growth in all areas of TSE Supply and ensure sales targets are monitored to ensure targets will be achieved.
- Manage a customer portfolio of key accounts and specialist projects, to build strong and lasting relationships.
- Develop relationships with key suppliers and manufacturers to ensure knowledge and understanding of latest industry products and innovations.
- Work with TSE Supply senior management to ensure leads are generated where appropriate.
- Offer full support to Sales Director on PQQs, tenders and major projects that benefit the business.
- Work closely with Sales Director, Sales and Marketing Team to ensure the right customers are being targeted with offers, promotions, clearances and special offers.
- Identify mailshots and exhibitions that TSE should attend as a business.
- Ensure that customer feedback is obtained and shared on a regular basis to make the business more efficient and to maintain a high level of customer service.
- Monitor competition from a sales perspective and ensure that all information is shared.
Customer Relationship Management
- Manage all customer activity via the CRM system to ensure all relevant data and information is captured as well as maintaining a pipeline of opportunities.
- Participate in networking at industry events and exhibitions to benefit the business.
- Ensure customer complaints are dealt with and addressed in a timely and professional manner and closed out correctly with all necessary departments and managers.
Reports & Administration
- Complete a winning works summary on a monthly basis that contributes towards sales reports and quarterly review submissions.
- Share good news stories; major wins, new accounts, high profile orders, tender success on all relevant platforms that raise the profile of TSE Supply.
- Complete own administration requirements in a timely fashion.
Key measures & targets:
New business
Key relationships:
Key Clients
Accounts Team
Person Qualifications
- Experience and in-depth knowledge and understanding of working in sales
- Strong verbal and written communication skills
- Good time management and planning skills
- Ability to prioritise workload and meet deadlines
- IT skills, CRM and design software experience are essential
- Team player
- Experience of working in the Traffic Management, construction and hire industry
Account Manager in London employer: TSE Supply
Contact Detail:
TSE Supply Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager in London
✨Tip Number 1
Networking is key! Attend industry events and exhibitions to meet potential clients and suppliers. We can’t stress enough how important it is to build those relationships face-to-face.
✨Tip Number 2
Don’t just sit back and wait for opportunities to come to you. Be proactive in reaching out to your network and following up on leads. Remember, we’re all about taking initiative!
✨Tip Number 3
Utilise social media to showcase your expertise and connect with industry professionals. Share insights, engage in discussions, and let your personality shine through. We want to see the real you!
✨Tip Number 4
Finally, apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace Account Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Manager role. Highlight your experience in sales and customer relationship management, and don’t forget to mention any relevant industry knowledge you have. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your skills align with our needs. Be sure to mention specific examples of your past successes in managing accounts and driving growth.
Showcase Your Communication Skills: As an Account Manager, strong communication is key. In your application, demonstrate your verbal and written communication skills. Whether it's through your CV, cover letter, or any additional documents, make sure we can see your ability to convey ideas clearly and effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us that you’re proactive and keen to join our team at StudySmarter!
How to prepare for a job interview at TSE Supply
✨Know Your Numbers
Before the interview, brush up on your sales figures and achievements. Be ready to discuss how you've met or exceeded targets in previous roles. This shows you’re results-driven and understand the importance of growth in an Account Manager position.
✨Research the Company
Dive deep into TSE Supply’s background, their key clients, and recent projects. Understanding their market position and competitors will help you tailor your answers and demonstrate your genuine interest in the role.
✨Prepare for Scenario Questions
Think about potential challenges you might face in managing key accounts or developing new business. Prepare examples from your past experiences that showcase your problem-solving skills and ability to build strong relationships with clients.
✨Showcase Your CRM Skills
Since managing customer activity via a CRM system is crucial, be prepared to discuss your experience with CRM tools. Highlight how you’ve used them to track sales, manage relationships, and improve efficiency in your previous roles.