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For Companies At a Glance
- Tasks: Manage customer accounts and drive business growth through innovative strategies.
- Company: Dynamic company focused on supply solutions with a collaborative team spirit.
- Benefits: Flexible working options, competitive salary, and opportunities for professional development.
- Other info: Exciting networking opportunities at industry events and exhibitions.
- Why this job: Join a vibrant team and make a real impact in the industry.
- Qualifications: Sales experience, strong communication skills, and a knack for relationship building.
The predicted salary is between 35000 - 45000 £ per year.
The Account Manager role is responsible for maintaining and developing a customer portfolio with a keen focus on new business and account management. Identify areas for innovation and investment to assist with growth. This is a National role, therefore location is not too crucial.
Responsibilities
- Achieve growth in all areas of TSE Supply and ensure sales targets are monitored to ensure targets will be achieved.
- Manage a customer portfolio of key accounts and specialist projects, to build strong and lasting relationships.
- Develop relationships with key suppliers and manufacturers to ensure knowledge and understanding of latest industry products and innovations.
- Work with TSE Supply senior management to ensure leads are generated where appropriate.
Business Development
- Offer full support to Sales Director on PQQs, tenders and major projects that benefit the business.
- Work closely with Sales Director, Sales and Marketing Team to ensure the right customers are being targeted with offers, promotions, clearances and special offers.
- Identify mailshots and exhibitions that TSE should attend as a business.
- Ensure that customer feedback is obtained and shared on a regular basis to make the business more efficient and to maintain a high level of customer service.
- Monitor competition from a sales perspective and ensure that all information is shared.
Customer Relationship Management
- Manage all customer activity via the CRM system to ensure all relevant data and information is captured as well as maintaining a pipeline of opportunities.
- Participate in networking at industry events and exhibitions to benefit the business.
- Ensure customer complaints are dealt with and addressed in a timely and professional manner and closed out correctly with all necessary departments and managers.
Reports & Administration
- Complete a winning works summary on a monthly basis that contributes towards sales reports and quarterly review submissions.
- Share good news stories; major wins, new accounts, high profile orders, tender success on all relevant platforms that raise the profile of TSE Supply.
- Complete own administration requirements in a timely fashion.
Key measures & targets:
- New business
Key relationships:
- Key Clients
- Accounts Team
Person Qualifications
- Experience and in-depth knowledge and understanding of working in sales
- Strong verbal and written communication skills
- Good time management and planning skills
- Ability to prioritise workload and meet deadlines
- IT skills, CRM and design software experience are essential
- Team player
- Experience of working in the Traffic Management, construction and hire industry
Account Manager employer: TSE Supply
Contact Detail:
TSE Supply Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Networking is key! Attend industry events and exhibitions to meet potential clients and suppliers. We can’t stress enough how important it is to build those relationships face-to-face.
✨Tip Number 2
Don’t just sit back and wait for opportunities to come to you. Be proactive in reaching out to your network and following up on leads. Remember, we’re all about taking the initiative!
✨Tip Number 3
Utilise our website to apply for roles directly. It’s a great way to show your interest and get noticed by the hiring team. Plus, it makes the application process smoother for everyone involved.
✨Tip Number 4
Keep track of your customer interactions using a CRM system. This not only helps you stay organised but also shows potential employers that you’re serious about managing relationships effectively.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Manager role. Highlight your experience in sales and customer relationship management, and don’t forget to showcase any relevant industry knowledge you have. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your skills align with our needs. Be sure to mention any specific achievements that demonstrate your ability to drive growth and manage key accounts.
Showcase Your Communication Skills: Since strong verbal and written communication skills are essential for this role, make sure your application reflects that. Keep your language clear and professional, and double-check for any typos or errors. We appreciate attention to detail!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it shows you’re keen on joining the StudySmarter family!
How to prepare for a job interview at TSE Supply
✨Know Your Numbers
Before the interview, brush up on your sales figures and achievements. Be ready to discuss how you've met or exceeded targets in previous roles. This shows you’re results-driven and understand the importance of growth.
✨Build Rapport with Your Interviewer
Since relationship management is key for an Account Manager, practice building rapport during the interview. Use active listening, maintain eye contact, and engage in a friendly manner. This will demonstrate your interpersonal skills right from the start.
✨Research the Company and Industry
Familiarise yourself with TSE Supply’s products, services, and recent news. Understanding their position in the market and their competitors will help you tailor your answers and show that you’re genuinely interested in the role.
✨Prepare Questions to Ask
Have a few insightful questions ready to ask at the end of the interview. This could be about their approach to customer feedback or how they measure success in account management. It shows you’re proactive and engaged in the conversation.