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- Tasks: Create unforgettable guest experiences and manage bookings with a warm, engaging personality.
- Company: Vibrant restaurant in Notting Hill, known for its good vibes and authentic atmosphere.
- Benefits: Flexible hours, staff discounts, daily meals, enhanced holiday pay, and competitive pay.
- Why this job: Be the first and last impression for guests while enjoying a fun, energetic work environment.
- Qualifications: Experience in a guest-facing role and strong communication skills are preferred.
- Other info: Join a dynamic team with epic parties and opportunities for personal growth.
The predicted salary is between 12 - 17 £ per hour.
We are looking for fun, warm, and engaging personalities who love people just as much as food to join a workplace full of good vibes - where everyone can be their most authentic selves. As a Part-Time Host, you will be the first and last impression of our restaurant - setting the tone for an unforgettable guest experience from the moment they walk in.
KEY OBJECTIVES
- Create a welcoming, energetic first impression for every guest
- Manage bookings, calls, and walk-ins with confidence and efficiency
- Help maintain a smooth flow of service and a vibrant atmosphere
CORE RESPONSIBILITIES
I. Guest Experience & First Impressions
- Warmly greet and seat guests, creating an immediate sense of hospitality
- Manage reservations, waitlists, and walk-ins effectively
- Answer phones and handle guest inquiries with professionalism and personality
- Keep guests informed on wait times and ensure a seamless arrival experience
- Capture and record guest preferences and key data to personalise future visits
- Handle guest feedback with care and professionalism
II. Floor Flow & Coordination
- Work closely with the floor and management team to manage table allocation
- Liaise with management and the Head of Events & Sales to coordinate large bookings and special requests
- Monitor service flow and pacing to optimise covers and guest experience
- Support the team during busy periods to ensure smooth operations
III. Communication & Teamwork
- Maintain clear communication with servers, kitchen, and management
- Manage booking systems and ensure all guest notes and details are accurately recorded
- Support teammates wherever needed to keep service running smoothly
IV. Standards & Presentation
- Maintain a clean, organised, and welcoming host stand and entrance
- Ensure menus, booking systems, and guest notes are always up to date
- Uphold all company standards, health & safety, and brand values
REQUIREMENTS
- Previous experience as a host or in a guest-facing role preferred
- Experience with OpenTable or a similar booking system is essential
- Strong communication and organisational skills
- A naturally warm, confident, and guest-focused personality
WHAT WE OFFER
- Flexible part-time hours
- Staff discount on food and drink
- Daily staff meals from the menu
- Flexible shift patterns
- Enhanced holiday pay so you can enjoy your time off
- Epic team parties twice a year
- Competitive pay: 12.71/hour + tronc (typically 14-17/hour total)
Host - Notting Hill, London employer: TSC Hospitality
Contact Detail:
TSC Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Host - Notting Hill, London
✨Tip Number 1
Get to know the vibe of the place! Before you even step in for an interview, check out their social media and website. This will help you understand their style and values, so you can show off your personality in a way that fits right in.
✨Tip Number 2
Practice your warm greetings! As a host, first impressions are everything. Try rehearsing how you'd welcome guests with a smile and a friendly tone. It’ll make you feel more confident when it’s your turn to shine.
✨Tip Number 3
Be ready to chat! During your interview, be prepared to talk about your previous experiences in guest-facing roles. Share stories that highlight your communication skills and how you’ve handled busy situations with a positive attitude.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the extra step to connect with us directly.
We think you need these skills to ace Host - Notting Hill, London
Some tips for your application 🫡
Be Yourself: We want to see the real you! When writing your application, let your personality shine through. Share your love for food and people, and don’t be afraid to show us what makes you unique.
Highlight Relevant Experience: Make sure to mention any previous experience as a host or in guest-facing roles. We’re looking for those warm, confident vibes, so share examples of how you've created memorable experiences for guests in the past.
Show Off Your Communication Skills: Since communication is key in this role, give us a taste of your skills in your application. Use clear, engaging language and demonstrate how you handle inquiries and feedback with professionalism and personality.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at TSC Hospitality
✨Show Your Personality
As a Host, your warm and engaging personality is key. During the interview, let your true self shine through! Share stories that highlight your love for people and how you create memorable experiences.
✨Know the Menu
Familiarise yourself with the restaurant's menu and any special offerings. This shows your enthusiasm and helps you answer questions confidently. Plus, it’s a great way to impress them with your knowledge!
✨Practice Handling Guest Scenarios
Think of common guest scenarios you might face, like managing reservations or handling feedback. Prepare responses that demonstrate your problem-solving skills and ability to maintain a positive atmosphere.
✨Emphasise Teamwork
Highlight your experience working in a team environment. Discuss how you’ve supported colleagues during busy times and maintained clear communication, as this is crucial for a smooth service flow.