Senior IT Delivery Analyst
Senior IT Delivery Analyst

Senior IT Delivery Analyst

London Full-Time 28800 - 48000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Join our team as a Senior IT Delivery Analyst, coordinating complex initiatives and connecting with stakeholders.
  • Company: TSB is transforming banking through technology, creating an exciting future for customers.
  • Benefits: Enjoy hybrid working, an attractive rewards package, and a supportive work/life balance.
  • Why this job: Be part of a dynamic team that values innovation and collaboration in a diverse environment.
  • Qualifications: Exceptional organisational skills, strong communication, and experience with agile methodologies are essential.
  • Other info: This role offers hands-on involvement in platform solutions and cross-functional collaboration.

The predicted salary is between 28800 - 48000 £ per year.

At TSB, we’re transforming the service we provide our customers, and technology will be at the forefront of that change. It’s an exciting transformation and we’re investing in an enhanced in-house capability to deliver it – so, if you’re a forward-looking and innovative IT professional, this is your opportunity to be in on the ground floor and help us build the future of banking.

How you’ll make a difference

We are seeking a Senior IT Delivery Analyst to join our Platform Engineering team as both a technical delivery analyst and organisational catalyst. This role is perfect for a highly organised, people-focused, technically minded analyst who thrives on connecting with stakeholders, coordinating complex initiatives, and ensuring our platform engineering chapter operates smoothly. You'll be the bridge between our technical capabilities and the feature teams and architects who depend on our services, while contributing hands-on to platform solutions.

Think technical, software engineering expertise combined with exceptional organisational skills and natural relationship-building abilities.

What you’ll bring

  • Exceptional organisational and coordination abilities - you naturally keep projects on track, love organising backlogs, and excel at managing multiple stakeholder relationships.
  • Outstanding interpersonal and communication skills - you’re genuinely energised by talking to people, building relationships across teams, and translating between technical and business stakeholders.
  • You get the technical landscape, understand modern engineering and can speak credibly about either DevOps, Cloud Platforms or platform-as-a-product concepts at an abstract level.
  • Cross-functional collaboration experience - you’ve worked with product teams, architects, and business stakeholders to gather requirements and drive solutions.
  • Strong facilitation and presentation abilities - you’re comfortable leading meetings, presenting to diverse audiences, and creating compelling documentation.
  • Detail-oriented project coordination experience - you have a track record of managing technical initiatives and ensuring nothing falls through the cracks.
  • Experience with agile methodologies and tooling (Jira, Confluence) - you understand how to organise and prioritise technical work effectively.

What we offer in return

  • Hybrid and flexible working arrangements to support a healthy work/life balance.
  • An attractive reward and myTSB benefits package, giving you more of what matters to you.
  • A diverse, energising, and collaborative working environment.
  • A career that’s enriching and full of opportunities.

So, if this sounds right up your street, come join our team, we make things happen!

Senior IT Delivery Analyst employer: TSB Bank

At TSB, we pride ourselves on being an excellent employer by fostering a diverse and collaborative work environment that empowers our employees to thrive. With flexible working arrangements and a commitment to professional growth, we offer a rewarding career path for IT professionals eager to make a meaningful impact in the banking sector. Join us in shaping the future of banking while enjoying a supportive culture that values innovation and teamwork.
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Contact Detail:

TSB Bank Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior IT Delivery Analyst

✨Tip Number 1

Familiarise yourself with TSB's current technology stack and recent projects. Understanding their platform engineering initiatives will help you speak knowledgeably during interviews and demonstrate your genuine interest in their transformation.

✨Tip Number 2

Network with current or former employees of TSB, especially those in IT roles. Engaging in conversations about their experiences can provide valuable insights into the company culture and expectations for the Senior IT Delivery Analyst position.

✨Tip Number 3

Prepare to discuss specific examples of your experience with agile methodologies and project coordination. Highlighting your ability to manage complex initiatives and stakeholder relationships will resonate well with the hiring team.

✨Tip Number 4

Showcase your communication skills by practising how to explain technical concepts in layman's terms. Being able to bridge the gap between technical and business stakeholders is crucial for this role, so be ready to demonstrate this ability.

We think you need these skills to ace Senior IT Delivery Analyst

Exceptional Organisational Skills
Stakeholder Management
Technical Delivery Analysis
Interpersonal Communication
Cross-Functional Collaboration
Agile Methodologies
Jira and Confluence Proficiency
Facilitation Skills
Presentation Skills
Detail-Oriented Project Coordination
Understanding of DevOps
Knowledge of Cloud Platforms
Platform-as-a-Product Concepts
Relationship-Building Abilities

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your organisational skills, technical expertise, and experience with agile methodologies. Use specific examples that demonstrate your ability to manage multiple stakeholder relationships and coordinate complex initiatives.

Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for TSB's transformation and how your background aligns with their needs. Mention your experience in cross-functional collaboration and your understanding of modern engineering concepts like DevOps and Cloud Platforms.

Showcase Communication Skills: Since outstanding interpersonal skills are crucial for this role, consider including examples of how you've successfully built relationships across teams or facilitated meetings. This will help demonstrate your ability to connect with both technical and business stakeholders.

Highlight Relevant Tools Experience: Mention your familiarity with tools like Jira and Confluence in your application. Providing specific instances where you've used these tools to organise and prioritise work will show that you understand the agile environment TSB operates in.

How to prepare for a job interview at TSB Bank

✨Showcase Your Organisational Skills

As a Senior IT Delivery Analyst, your ability to keep projects on track is crucial. Be prepared to discuss specific examples of how you've successfully managed multiple stakeholder relationships and coordinated complex initiatives in the past.

✨Demonstrate Technical Knowledge

Familiarise yourself with modern engineering concepts such as DevOps and Cloud Platforms. During the interview, be ready to speak credibly about these topics and how they relate to the role, showcasing your technical expertise.

✨Highlight Cross-Functional Collaboration

This role requires working closely with various teams. Share experiences where you've effectively gathered requirements from product teams and architects, and how you drove solutions that benefited all stakeholders involved.

✨Prepare for Presentation Scenarios

Given the emphasis on facilitation and presentation skills, practice presenting a technical concept or project update. This will help you feel more comfortable leading discussions and demonstrating your communication abilities during the interview.

Senior IT Delivery Analyst
TSB Bank
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  • Senior IT Delivery Analyst

    London
    Full-Time
    28800 - 48000 £ / year (est.)

    Application deadline: 2027-07-05

  • T

    TSB Bank

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