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For Companies At a Glance
- Tasks: Help customers build confidence in banking and provide personalised support.
- Company: Leading financial institution in Doncaster with a focus on customer service.
- Benefits: Competitive salary, flexible perks, and a strong pension plan.
- Why this job: Make a real difference in customers' lives by empowering them with financial knowledge.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 25000 - 27000 £ per year.
A leading financial institution in Doncaster is seeking a Money Confidence Expert. You will help customers build confidence using banking channels, ensuring their everyday banking needs are met.
Responsibilities include:
- Responding to inquiries
- Providing personalized support
- Educating customers on products
This full-time position offers a competitive salary of £26,160, with additional benefits like flexible perks and a strong pension plan.
Money Confidence Expert — Customer Banking in Doncaster employer: TSB Bank
Contact Detail:
TSB Bank Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Money Confidence Expert — Customer Banking in Doncaster
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing how you can help customers build their money confidence.
✨Tip Number 3
Don’t forget to prepare some questions for them! Asking about their customer support strategies or how they measure success shows that you’re genuinely interested in the role and want to contribute positively.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Money Confidence Expert — Customer Banking in Doncaster
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Money Confidence Expert role. Highlight your experience in customer support and any relevant banking knowledge to show us you’re the perfect fit!
Showcase Your Communication Skills: Since you'll be helping customers build confidence, it’s crucial to demonstrate your communication skills. Use clear and friendly language in your application to reflect how you’d interact with customers.
Highlight Relevant Experience: Don’t forget to mention any previous roles where you’ve provided personalised support or educated customers. We want to see how your background aligns with our mission of helping customers with their banking needs.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at TSB Bank
✨Know Your Banking Basics
Brush up on your knowledge of banking products and services. Understand how they work and be ready to explain them simply. This will show that you can educate customers effectively.
✨Practice Active Listening
During the interview, demonstrate your ability to listen carefully to questions and respond thoughtfully. This skill is crucial for a Money Confidence Expert, as you'll need to understand customer needs and concerns.
✨Showcase Your Empathy
Prepare examples of how you've helped others in the past, especially in stressful situations. Highlighting your empathetic approach will resonate well with the interviewers, as it’s key to building customer confidence.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the role and the company. Inquire about their approach to customer education or how they measure success in this position. It shows you're engaged and serious about the opportunity.
