Social Media Manager & Strategist - Creator Marketing & Social-First Campaigns

Do you instinctively know why one piece of content performs brilliantly while another falls flat? Are you someone who enjoys developing social strategies just as much as rolling your sleeves up and bringing them to life? If you're passionate about social-first thinking, creator marketing and helping brands build meaningful online communities, we'd love to hear from you.

TSA is one of the UK's fastest-growing creator and social media agencies, partnering with brands including Jack Daniel's, De'Longhi, Kenwood and E.ON Next to deliver authentic, insight-led creator campaigns and social content that genuinely connects with audiences. As we continue to grow, we're looking for a Social Media Manager & Strategist to join our team on a full-time basis, helping shape social strategies while delivering exceptional day-to-day account management.

The Role at a Glance:

• Location: London (Hybrid - Tuesday to Thursday in the office)
• Full Time - Permanent
• Company: TSA - Fast-Growing Creator & Social Media Agency
• Clients: Jack Daniel's, De'Longhi, Kenwood, E.ON Next & Other Leading Consumer Brands
• Culture: Creative | Collaborative | Fast-Paced | Curious | Team First

Your Background / Skills:

• Social Media Strategy
• Social Media Management
• Creator Marketing
• Community Management
• Copywriting
• Content Planning
• Client Services
• Analytics

Welcome to TSA. Founded in 2020 and now part of the globally recognised Five by Five agency group, TSA has grown rapidly from a small team into one of the UK's most exciting creator and social media agencies. Working with some of the world's best-known consumer brands, we combine strategic thinking, creative storytelling and creator partnerships to produce social-first campaigns that deliver real impact. We're proud of our collaborative culture where everyone gets involved, supports one another and enjoys helping great ideas become brilliant work.

Where You'll Make an Impact:

This isn't a role for someone who only wants to build strategies. We're looking for someone who understands the bigger picture but enjoys being hands-on in the day-to-day delivery of exceptional social media. You'll develop platform strategies, create engaging content plans, manage client accounts, write compelling copy, analyse campaign performance and continually look for ways to improve results. Working closely with our Client Services, Creator and Creative teams, you'll help brands grow their social presence while staying ahead of platform developments, emerging trends and new technologies including AI. If you're naturally curious, commercially aware and genuinely love social media, you'll thrive here.

What You'll Be Doing:

• Managing multiple client social media accounts across a variety of sectors
• Developing social media strategies aligned to client objectives and brand goals
• Creating and managing content calendars and publishing schedules
• Writing engaging copy tailored to each client's tone of voice
• Managing online communities and audience engagement
• Monitoring platform updates, social trends and emerging creator opportunities
• Producing regular reporting, campaign analysis and strategic recommendations
• Working closely with Creator, Creative, Paid Media and Client Services teams
• Supporting new business through social audits, pitches and strategic recommendations
• Exploring AI tools and emerging technologies to improve campaign delivery and efficiency
• Building trusted client relationships through excellent communication and strategic thinking

About You:

You'll probably already be working within a social media or creator agency and love the pace, variety and creativity that agency life brings. You're equal parts strategist and doer. You enjoy thinking commercially, spotting opportunities and understanding the 'why' behind successful campaigns, while still loving the day-to-day delivery of brilliant social media. Ideally you'll come from a social media agency. We'd also love to hear from candidates from fast-paced creative agencies where social content, client management and campaign delivery sit at the heart of your role.

You’ll likely bring:

• 2+ years' experience managing social media accounts within an agency environment
• Strong understanding of social media strategy and platform best practice
• Excellent copywriting and communication skills
• Experience creating content calendars and managing multiple client accounts
• Confidence analysing social performance and presenting actionable recommendations
• Experience using scheduling and reporting platforms such as Sprout Social, Hootsuite or similar
• Interest in creator marketing and influencer campaigns
• Curiosity around AI tools and emerging technologies
• A proactive, organised and collaborative approach
• Genuine enthusiasm for social media, trends and digital culture

Why Join TSA?

• Join one of the UK's fastest-growing creator and social media agencies
• Work with globally recognised consumer brands and exciting creator campaigns
• Be part of a close-knit, collaborative team where everyone contributes
• Hybrid working with collaborative office days Tuesday to Thursday
• 25 days holiday plus bank holidays with the option to buy more
• Interest-Free Lifestyle & Commuter Loans
• Team Socials... and yes, a free bar!

Want to See What We Do?

Take a look at our Instagram and TikTok channels to see the campaigns, creators and culture that make TSA such an exciting place to build your career.

Show Us Your Work:

We're looking for proven experience, not just a great CV. As part of your application, please include links to any social media accounts, campaigns, creator collaborations, portfolios or content you've been directly involved in (where confidentiality allows). We'd also love you to briefly explain your role in each project so we can understand your contribution and the impact of your work.

If you're passionate about social media, love staying ahead of emerging trends and want to help shape exciting campaigns for some of the UK's best-known brands, we'd love to hear from you.

Your Experience / Background / Previous Roles May Include:

• Social Media Manager
• Social Media Strategist
• Social Media Executive
• Content Manager
• Content Strategist
• Community Manager
• Social Content Manager
• Influencer Marketing Executive
• Creator Marketing Executive
• Digital Marketing Executive
• Social Media Lead

Application notice: We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.