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- Tasks: Support project teams with technical advice and customer assistance.
- Company: Join a leading European manufacturer of electrical systems.
- Benefits: Enjoy a competitive salary plus benefits and full training.
- Why this job: Great opportunity to grow in a dynamic team and enhance your engineering skills.
- Qualifications: Ideal for hands-on engineers or recent Electrical Engineering graduates with good communication skills.
- Other info: Located in Surrey, close to M25 near Woking.
Technical Support Engineer – Electrical £25,000 – £27,000 basic + benefits Our client, a European Manufacturer of electrical systems is seeing an enthusiastic and dynamic technical engineer to join the technical team. Working alongside the Technical Manager you will be supporting the project team in terms of technical advice and support on the systems and also product choice and placement to the customers regarding the systems. You will be involved in customer & colleague support, sales team assistance, onsite technical support, quotation process management, project documentation, product testing and quality assurance. Full training and support offered to the successful candidate and previous practical, hands on experience an advantage The ideal candidate could be a hands on practical engineer with C&G electrical installation or a recent graduate in Electrical Engineering with a positive and outgoing personality, good manner on the phone and face to face with the ability to problem solve, think analytically and able to communicate effectively. You should have good IT skills and awareness of power supplies, relays, sensors, AutoCAD. Dali based systems knowledge of benefit Location: Surrey (M25 near Woking)
Technical Support Engineer employer: TS International
Contact Detail:
TS International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Engineer
✨Tip Number 1
Familiarize yourself with the specific electrical systems and products that the company manufactures. Understanding their offerings will help you provide better technical support and advice during the interview.
✨Tip Number 2
Brush up on your knowledge of AutoCAD and any relevant software tools. Being able to demonstrate your proficiency in these areas can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've provided technical support or solved problems. Having concrete examples ready will showcase your hands-on experience and problem-solving skills.
✨Tip Number 4
Practice your communication skills, both verbal and written. Since the role involves customer interaction, being able to convey technical information clearly and effectively is crucial.
We think you need these skills to ace Technical Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in electrical systems and technical support. Emphasize any hands-on practical experience or projects you've worked on that relate to the job description.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific skills like problem-solving, communication, and IT proficiency that align with the job requirements.
Highlight Relevant Skills: In your application, clearly outline your knowledge of power supplies, relays, sensors, and AutoCAD. If you have experience with Dali-based systems, make sure to include that as well.
Showcase Your Personality: Since the role requires good interpersonal skills, convey your positive and outgoing personality in your application. Use examples that demonstrate your ability to communicate effectively with customers and colleagues.
How to prepare for a job interview at TS International
✨Show Your Technical Knowledge
Be prepared to discuss your understanding of electrical systems, including power supplies, relays, and sensors. Highlight any relevant experience or projects you've worked on that demonstrate your technical skills.
✨Demonstrate Problem-Solving Skills
During the interview, you may be presented with hypothetical scenarios or technical problems. Practice articulating your thought process and how you would approach solving these issues effectively.
✨Communicate Clearly and Confidently
Since the role involves customer and colleague support, it's crucial to showcase your communication skills. Practice explaining complex concepts in simple terms and ensure you maintain a positive demeanor throughout the conversation.
✨Familiarize Yourself with Relevant Tools
Brush up on your knowledge of AutoCAD and any other tools mentioned in the job description. Being able to discuss your proficiency with these tools can set you apart from other candidates.
